Operations Engineer

We have an outstanding career opportunity for an Operations Engineer to join a leading Company located in the Wixom, MI surrounding area.

Responsibilities:

• Integrate, install, and troubleshoot systems, including but not limited to:
  • Computers and all internal components
  • Graphics (i.e., Projectors, Monitors, CPU Hardware)
  • Projectors
  • 3D Vision
  • Other Computer Peripherals and (Nondescript) Hardware
• Work independently with minimal direct supervision to perform the following activities, including but not limited to:
  • Coordinating Integrations, Installations, Programming, and Troubleshooting
  • Working at customer facilities
  • Manage and solve assigned cases by providing the best support solution
  • Reference technical documentation and aid in building internal knowledge base content where gaps may be present
  • Train users, customers, and partners to use the system effectively and efficiently
  • Work closely with business, engineering, and operations teams to ensure transparent communication and efficient issue resolution (i.e., Task management systems, Excel sheets, Shipping/Receiving Logs, Checklists, etc)
  • Ensuring only qualified systems ship
  • General Building Maintenance
  • Able to design and build structures

Basic Hiring Criteria:

• Vocational experience, Certification in a technical field, or Associate Degree in Business Science; Bachelors Degree in Business Science is a plus
• Strong PC skills with some Audio-Visual Multimedia (AVMM) and Program Logic Controller (PLC) Experience
• Coordinate activities while on-site, creating individual and teamwork schedules
• Project Management is a highly recommended skill
• Troubleshoot all Tier I & II and repair all LGS System deficiencies
• Verbal and written communication skills
• Physically and mentally able to install equipment: In-house and/or at customer locations
• Must be able to use power tools, ladders, boom lifts, forklifts, and other electrical and control equipment
• Customer Service/Management experience required - you will interact with customers
• Willing to travel up to 80% of the time (local, domestic, and possibly international)