Receptionist - Cannabis Retail (Front Desk & GM Support)

Job Type: Full-Time
Location: DACUT Cannabis Retail — Detroit, MI
Schedule: 30–40 hours per week

🌿 WHERE PASSION MEETS PROFESSION
Are you friendly, organized, and passionate about creating great first impressions?
We’re looking for a Receptionist to join our growing team at DACUT Cannabis Retail! This role is perfect for someone who thrives in a customer-facing position, loves keeping operations running smoothly, and takes pride in providing exceptional service.

As a Receptionist, you’ll be the heartbeat of our store — the first and last impression for every customer who walks through our doors. You’ll ensure smooth check-ins, support management, assist with customer communication, and help maintain a compliant and welcoming retail environment.

🌱 Key Responsibilities

Front Desk Excellence: Greet every customer warmly, manage check-ins compliantly, and create a professional first impression.

Customer Support: Assist with loyalty programs, explain promotions, and provide accurate information about store policies.

Operational Support: Act as a key communication link between customers and management, reporting on store activity, feedback, and daily flow.

Market Awareness: Research competitor offerings, cross-check promotions, and share insights with management to keep DACUT ahead.

Website & Promotions: Help ensure the store’s website and promotional materials are current and accurate.

Compliance First: Uphold all cannabis retail regulations and maintain precise documentation of customer interactions.

Team Assistance: Support administrative and operational tasks, including inventory coordination, scheduling support, and maintaining lobby organization.

💼 Experience & Qualifications

Prior experience in hospitality, retail, customer service, or administration highly preferred.

Cannabis industry experience is a plus but not required — a willingness to learn is essential.

Excellent communication, organization, and multitasking skills.

Ability to handle sensitive information with professionalism and confidentiality.

Strong attention to detail and commitment to compliance.

Must be 21+ years old and able to pass any required background checks.

🌿 Knowledge & Skills

Familiarity with cannabis products, promotions, or compliance processes a plus.

Proficiency with computers, scheduling tools, and POS systems.

Ability to stay calm and professional under pressure in a fast-paced environment.

Friendly, approachable, and polished communication style.

💚 What We Offer

Health, dental, and vision insurance 🏥

Employee discounts on products 🌿

Ongoing training and professional development opportunities 📈

A supportive, team-oriented culture that values your energy, positivity, and professionalism

📩 READY TO JOIN THE MOVEMENT?
Be the welcoming face of DACUT Cannabis Retail — where passion meets professionalism. Apply today and grow with a team that’s shaping the future of cannabis retail. 🌿💼

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