Accounts Receivable Coordinator

Summary:

The Accounts Receivable Coordinator plays a critical role in supporting the company's cash flow and revenue operations. Working under the guidance of the Controller, this role ensures timely and accurate billing, collections, and account reconciliation. The AR Coordinator also supports financial forecasting, reporting accuracy, and customer satisfaction—aligning with TSS's strategic growth and operational excellence initiatives.

Primary Responsibilities:

• Prepare and issue accurate and timely invoices in accordance with project milestones and contract terms.
• Apply cash receipts, reconcile accounts, and investigate discrepancies to ensure AR aging is current and accurate.
• Monitor aging reports and lead collection efforts to maintain Days Sales Outstanding (DSO) within target levels.
• Collaborate with the Sales and Project Management teams to resolve billing issues and improve quote-to-cash cycle.
• Support the monthly and year-end closing process by reconciling AR sub-ledgers and assisting with audit support.
• Recommend and help implement process improvements to streamline AR operations and reduce errors.
• Provide reporting on AR metrics to management, highlighting risks, trends, and collection bottlenecks.
• Cross-functional support within the Accounting Department as needed.

Competencies:

• Excellent Communication: Communicate clearly and concisely with internal and external customers at all levels of the organization, using verbal and written distribution channels.

• Good Organization: Optimizes organizational effectiveness and prioritizes workload, even with multiple interruptions.
• Attitude: Adjusts promptly and calmly to change, works well as part of a team, and remains calm under pressure. Maintains a collaborative work ethic and commitment to excellence in dealing with internal and external customers.
• Customer Experience Mindset: Demonstrates empathy, responsiveness, and professionalism when interacting with clients regarding billing or payment inquiries.
• Proactive Problem-Solving: Identifies and addresses AR issues before they escalate; seeks continuous improvement.
• Integrity & Accountability: Owns outcomes and communicates proactively to resolve discrepancies and missed deadlines.

Required Qualifications:

• Associate's Degree in Accounting or Finance (Bachelor's preferred).
• 3–5 years of AR, billing, or general accounting experience in a fast-paced or manufacturing environment.
• Proven experience working with one or more ERP systems (Epicor experience preferred) for accounts receivable functions.
• Demonstrated ability to manage a high-volume AR portfolio and maintain low DSO.
• Proficient in Excel.
• Strong attention to detail, organizational skills, and sense of urgency.
• High level of discretion when dealing with sensitive financial information.

Physical Requirements:

• Communicate with others and exchange accurate information.
• Operate a computer and other office machinery or equipment.
• Ability to move about inside the office to access file cabinets or office machinery.

Work Environment:

• This job takes place in a professional office environment and routinely uses standard office equipment. Office employees are required to wear safety glasses, safety shoes, and a highly visible vest at all times in production areas and labs.

Total Security Solutions is an Equal Opportunity Employer with leadership and a culture that support diversity and inclusion.

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