Senior Learning Support Advisor

About Us

University of Canberra’s vision is that “Together we work to empower, connect and share knowledge with our people, cultures and places.” UC is engrained in the local community and we aim to challenge the status quo through the pursuit of excellence in teaching, learning and research. The University of Canberra has been ranked in the top 7 universities in the world for reducing inequalities (THE Impact Rankings 2024).

About The Opportunity

Are you passionate about supporting adult learners and enhancing their educational journeys? Do you thrive in a collaborative environment and have experience in delivering online learning support services, academic literacies and/or numeracy instruction? If so, we invite you to apply!

As an experienced educator, you will play a crucial role in fostering student success by delivering exceptional learning support to students. You will work closely within a dynamic team, engaging with stakeholders across the university to facilitate independent learning and cater to individual needs. In this role, you will be involved in both supporting and managing projects and learning support services, providing you with the chance to gain valuable leadership experience

Responsibilities Include

• Leading the design, implementation, delivery and evaluation of innovative learning support programs, including those for online students.
• Collaborating with staff across the university to create targeted evidence-based intervention strategies.
• Design, deliver and evaluate programs, training and resources to develop students’ academic and digital literacies, numeracy, and research skills.
• Prepare students for major assessment hurdles or other forms of learning tasks.
• Play a key part in contributing to student transition, retention and success.

Must Haves

An undergraduate degree and/or post graduate qualification in education or a related discipline (e.g. TESOL, applied linguistics), with relevant teaching or learning advising experience, either in secondary, adult, or higher education, with a focus on academic literacies and/or numeracy.

Offerings/ Benefits/ Culture

The University offers excellent conditions and benefits such as:

• Flexible working arrangements and Family-friendly policies
• On campus Gym, Medical services, Cafes, Post office, Supermarket and Early Childhood Education and Care facilities.
• Professional Development offerings (study assistance, corporate programs and discounts)
• Innovative work environment with a diverse and inclusive culture
• Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

University of Canberra is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via Connected – A Decadal Strategy 2023-2032. UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally and linguistically diverse backgrounds.

Eligibility

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The University of Canberra is committed to the safety of vulnerable and young people. As such, the successful candidate will be required to have a current ACT working with vulnerable people registration.

Please apply

with your CV and a 1-page cover letter. Please ensure you take the time to align your application with the Position Description requirements. We want to understand how your skills and experience relate to the position you are applying for.

If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time.

For job specific information: please contact Mrs Gail Heinrich, Manager Learning and Research Services on 02 6206 8353 or email [email protected]

Recruitment and application questions: please contact the Talent Acquisition team on 02 6206 3867 or email [email protected]

Closing date: 11.55pm, Sunday 01 February 2026