Sales Enablement Administrator (Grand Rapids)

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

• Prepares transition documents and communicates project readiness for assignment to operations team.

• Documents work by maintaining files for each job.

• Uses a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com) .

• Assists with CSO Account Manager follow up communications regarding pending or active jobs

• Develop understanding of TCS quotes – types of custom work, hours/labor rates, material costs etc. Use knowledge to manage updates of quote templates as rates, hours and margins revised.

• Enter quotes into CRM management tool (i.e.: Salesforce.com). Maintain updates through quote process to active job status. Other updates as required

• Run regular reporting to track SAE progress (e.g.: bookings)

• Ability to learn basic engineering technical concepts to assist with running on-line performance data as back- up/additional information for RFQs

Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics

• Run regular reporting to track Custom Projects progress (i.e.: RFQ by month, Avg Value/Quote, Market Penetration)

• Collect current Competitor research from Trane Commercial product teams and file in Sharepoint

• Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings)

• Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; co-ordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter.

• Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs.

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