Accounts Receivable Specialist
- Process accounts receivable transactions, including cash application and invoice generation
- Follow up on past-due accounts and collaborate with the sales team to resolve outstanding issues, including reviews of aging reports with comments
- Reconcile applied cash and prepare related reports
- Prepare and distribute weekly and monthly AR performance reports
- Sales analysis of products, including weekly review of trends, patterns, and insight into profitability
- Utilize sales tax software to set up and maintain sales tax exemptions and review expiring exemptions
- Complete complex credit process for recycling material purchases
- Work with customer service to resolve sales tax issues
- Investigate and resolve AR-related issues for assigned customer accounts
- Set up new customers in ERP system and maintain customer account information Including following process and credit checks. Flag concerns
- Create manual invoices, process adjustments, and correct billing errors as needed
- Communication and track issues, roadblocks, or delays, ensuring timely resolution
- Using problem solving processes to identify root problems and recommend solutions
- Support system upgrades, process improvements, and AR software enhancements through real life processes & data testing
- Participate in cross-functional teams to improve processes and find solutions
- Recommend past due accounts for reserve and work with collection agency for collections
- Ensure all AR activities comply with corporate policies and standards
- Performs additional responsibilities as requested to achieve business objectives
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- 2-5 years of relevant experience
- Use of and solid understanding of ERP systems and financial accounting principles; QAD experience is a plus
- Strong interpersonal skills with the ability to work with customers, sales team, and internal employees. Ability to collaborate across teams for problem solving
- Self-motivated with a proactive and innovative approach to problem-solving
- Capable of working independently with minimal supervision
- Proven ability to troubleshoot and resolve complex accounts receivable issues
- Excellent written and verbal communication skills
- Commitment to continuous improvement and collaboration within Finance and Operations teams
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