Coordinator, Pharmacy Operations

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

1550 Gezon Parkway SW - Wyoming, Michigan 49519

Position Summary

This role is responsible to participate in the review and compliance of pharmacy operations and provide training to pharmacy store personnel.

Here’s What You’ll Do

• Participate in the review and compliance of pharmacy operations.
• Conduct store visits to audit and verify accuracy in following procedures and policies as required; ensure accurate and thorough documentation of audit.
• Assist stores with compliance to Pharmacy State and Federal regulatory guidelines as well as professional, management and business policies set forth by the Company.
• Generate various reports (i.e. store sales, prescription drug utilization, inventory, etc.) and review with pharmacy operations to assist stores with achieving defined business goals or related to compliance and audit.
• Assist with on-site training of pharmacy personnel on pharmacy computer system(s) and processes which may include prescription processing, workflow, ordering and receiving, inventory management, new equipment and miscellaneous pharmacy procedures to improve customer service levels and overall pharmacy quality.
• Responsible to assist pharmacies ensuring stores are properly staffed and coordinating schedules as needed to cover staffing shortages.
• Review pharmacy inventory cycle counts and be present to monitor physical inventories.
• Assist in the implementation of new programs and procedures; follow-up on rollout, respond to questions and ensure compliance of new programs on procedures as assigned. Work with Store Directors to execute pharmacy programs as needed. Assist with maintaining or training related to any required educational materials.
• .
• Maintain current knowledge of industry trends and best Pharmacy practices; make recommendations to improve current programs and processes.
• Additional responsibilities may be assigned as needed

Here’s What You’ll Need

• High school diploma or GED (required).
• Three years pharmacy technician experience; retail setting preferred.
• Must be a Certified Pharmacy Technician in the state(s) of operation.
• Experience as a trainer or in a lead role within a pharmacy setting preferred.
• Strong written and verbal communication skills.
• Strong multi-tasking, organization, prioritization, attention to detail and problem-solving skills.
• Ability to maintain confidential information and data.
• Ability to audit and review records and processes and provide analytical reporting.
• Ability to analyze Pharmacy information to identify trends.
• Knowledge and ability to train new and existing pharmacy personnel on all aspects of pharmacy procedures.
• Knowledge of HIPAA Privacy and Security Rules and pharmacy regulations and guidelines.
• Proficient in MS Office Excel and Word.
• Ability to travel up to 75% of the time.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.