ACT Medical Assistant (25-172)

Network 180
Grand Rapids, MI

Position : ACT Medical Assistant

Req.# : 25-172

FTE : Full-time, Non-Exempt

Unit : UAW

Department/Location : Psychiatric Services - Outpatient

Compensation: $17.24 - $22.86. The Final job offer is based on several factors (internal equity, skills, education, experience, and credentials).


Attractive Benefits Package
: Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!


Network180 employees make a difference in people’s lives every day, making our community a better place to live.
We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.


We are seeking a Medical Assistant responsible for direct service to clients in the Assertive Community Treatment (ACT) program. ACT is a team-oriented, evidence based program that serves adults experiencing severe and persistent mental illness.


This position is 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. There are no weekend, on call, or holiday requirements for this position. This assignment is in person at 1131 Ionia Ave NW Grand Rapids, Michigan 49503. Some travel in the community may be required.


MINIMUM QUALIFICATIONS:

  • High School diploma or equivalent
  • Completion of a Medical Assistant certificate program from an accredited Medical Assistant program
  • Current valid CPR certification, or obtain within 6 months of hire
  • Education or training in the basics of medical terminology
    • Computer skills, including word processing, spreadsheets, database management and e-mail
    • Lived experiences with mental illness/developmental disabilities/substance use disorders valued
    • Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities


PREFERRED QUALIFICATIONS:

  • CMA certification through the American Association of Medical Assistants or the RMA certification through American Medical Technologists preferred
  • Strong understanding of services for individuals experiencing psychiatric and substance concerns, and a strong recovery philosophy, preferred
  • One year of experience as a Medical Assistant in a clinical setting, preferred
  • Experience working with an Electronic Health Record, preferred


Job interviews are being conducted in person. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. For a detailed job description and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.


Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or [email protected].

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Posted 2026-05-08

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