Collections Specialist

Job Description

Job Description

Join the GDI Family!

One provider. One solution. All your facility maintenance services.

GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of our business partners. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 30,000 individuals offer innovative cleaning techniques, best-in-class capabilities, and unrivaled experience.

Pay Rate: $20-$22/hr

Schedule: Monday-Friday (40 hours/week)

Summary:

This role will be primarily responsible for managing and collecting all outstanding accounts receivables from customers in assigned portfolio while also providing financial, clerical, and administrative support services as needed.

Essential Duties:

• Monitor accounts on a daily basis.
• Identify outstanding account receivables.
• Investigate historical data for debts and bills.
• Monitor customer account details for non-payments, delayed payments and other irregularities.
• Contact clients and discuss their overdue payments.
• Process payments and refunds.
• Resolve billing issues.
• Update account status records.
• Prepare and present reports on collection activities and progress.

Qualifications:

• 3+ years B2B Accounts Receivable/Collections Experience
• Excellent attention to detail
• Excellent verbal and written communication skills
• Strong organizational skills
• Advanced proficiency in Microsoft Office Suite
• ERP experience

GDI Services Inc. is an equal opportunity employer.

We emphasize building connections with our candidates directly and as such, wholly manage our talent acquisition process internally. We do no accept unsolicited resumes from third party agencies without a prior written Agreement executed by the authorized signatory for GDI Services. Resumes submitted to GDI Services in the absence of an approved Agreement executed by GDI Services’ authorized signatory will be considered the property of GDI Services, and GDI Services will not agree to or be obligated to pay any associated recruitment fees.

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