Instrumentation Analyst Manager

Company description

Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

As a Manager on the Razorfish Data Instrumentation team, you will play a strategic and technical role requiring analytics and development knowledge and skills. You will work directly with internal and external client teams to provide an array of Analytics, Tag Management, Testing and Optimization and Data Management/Customer Data deployment services for a one or more clients.

Data Instrumentation team members at Razorfish focus primarily in four key areas:

Analytics - Creation of custom tracking solutions based on a measurement plan, documenting solution design and mapping of analytics variables to defined requirements. Through defined KPIs, implement a solution enabling a stable architecture for capturing robust data sets.

Tag Management Solutions - Creation of data layer specifications and TMS rules for best practice implementation of site-side and media analytics tracking while reducing page complexity and improving performance.

Testing and Optimization - Implementation of testing and optimization tools with integration across marketing and data instrumentation to ensure sound testing, targeting, and personalization strategies

Data Management Instrumentation - Implementation of DMPs and CDPs, ensuring taxonomies, tags, and integrations are leveraged to support data analytics, insights and channel level targeting.

Responsibilities

This extremely detail-oriented person will be responsible for the day-to-day execution of data platform deployment in support of business objectives: ensuring data is collected accurately to build a robust data set from which insights and analysis will be based.

Exceptional written and verbal communication skills within the agency and to the client are necessary as this person will be working with multiple geographies (agency offices, client sites, etc). This person should:

• Possess an in-depth knowledge of a client's website and app architecture, online business model & marketing strategy.

• Function as a subject matter expert on utilization of Tag Management Systems to enable the capture of marketing analytics data.

• Consult and work alongside key stakeholders & drive client success based on key performance indicators and business drivers

• Interact frequently with clients virtually and in person (encompassing marketers, analysts, and web developers) on projects requiring tag management implementation, analytics strategy, and analytics platform remediation.

• Consult directly with clients, account services, delivery, and web development teams within the agency on projects requiring tag management implementation, analytics strategy, and analytics platform remediation

• Recommend best practices consulting services to clients in solving their web analytics and site/app optimization platform strategy and technical needs by designing technical site and page-implementation strategies

• Translate Business Requirements into a Solution Design Document used for implementation support, guidance and documentation of processes

• Stay current with the latest developments with Data Platforms (Analytics, Tag Management, Testing, Optimization and Data Management/Customer Data) and techniques to help our team stay on the cutting edge of marketing analytics.

• Lead customer, vendor, market analyst and client interviews from a data standpoint

• Develop and present solutions and recommendations to internal and external project teams

• Actively participate in new business development activities

• Practice development, including recruiting, training, thought leadership and community building

Qualifications

Required Skills

• JavaScript, CSS and HTML skills, and ability to be a leader in this area of expertise

• Expert of technical implementation of Site/App analytics platforms, Adobe Analytics and Google Analytics 4, experience with both preferred.

• Strong understanding of web analytics tool basics: tags, cookies, variables.

• Strong understanding of tag management systems: tags, rules, variables

• A solid understanding of advertising, marketing and strategic brand management and how to best leverage these in a digital environment

• Experience presenting in front of groups, to clients, and via web conference

• Strong attention to detail and QA abilities for both web and native apps

• Strong interpersonal skills, a positive attitude and the ability to thrive in a collaborative agency environment with multi-disciplinary teams required

• The ability to successfully manage multiple internal and external initiatives/projects in a deadline-driven environment

Desired Skills

• History of working with new business teams on requests for proposal/information and presenting analytics documentation demonstrating agency skillsets.

• Experience in creating case studies, point of view documents or white papers in line with your job function in analytics.

• Work with internal team to continually streamline processes and find efficiencies in the day-to-day work processes done by the data instrumentation team.

• Experience working on testing, targeting and personalization projects with both targeting and optimization tools and data management and customer data platforms (CDPs).

Education and Experience:

• Bachelor's degree (BA/BS) from a four (4) year, accredited college or university in Computer Science, Marketing, or a related field of study

• A minimum five (5) years of experience with data platform tools and methods to be used for website/app/ad campaign research, site testing and targeting, and/or display ad targeting

• A minimum four (4) years of experience using tag management systems

• An equivalent combination of education and experience may be considered.

• Special consideration given to candidates with experience with most of the following platforms/tools: Adobe Analytics, Adobe Launch, Google 360 Suite, Google Analytics 4, Google Tag Manager, Adobe Target, Optimizely, Tealium, Ensighten, Amplitude, mParticle

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more

• Monetary assistance and support for Adoption, Surrogacy and Fertility

• Monetary assistance and support for pet adoption

• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

• Tuition Assistance

• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

• Matching Gifts programs

• Flexible working arrangements

• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $88,540 to $121,100. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 5/30/26.