Director, BL Testing - Process Optimization and Automation

General information

Ref # 22243

Remote? No

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

We are seeking an ambitious, automation-first leader who can identify high-impact opportunities and deliver reliable and scalable automations through robotic process automation, agentic AI, and workflow automation. As Director, BL Testing - Process Optimization and Automation, you will lead the BL Testing team in defining and executing the Automation Roadmap. In this role, you will partner closely with the broader BL Process Optimization and Automation organization to automate existing routines, streamline end-to-end workflows, and uncover new opportunities to drive incremental value through optimization and intelligent automation.

Ally Work locations for this role are Detroit, MI, Charlotte, NC, Jacksonville, FL, Cranberry Twp, PA, Downers Grove, IL, Lewisville, TX, Little Rock, AR, or Plano, TX

At this time, Ally will not sponsor a new applicant for employment authorization for this position

The Work Itself

• Own and evolve the Automation Roadmap, driving clear milestones and measurable progress.
• Partner with the broader BL Testing team to identify, prioritize, and deliver automation opportunities across key workflows.
• Collaborate with the BL Process Optimization and Automation organization to identify and implement the most effective automation tools, and lead implementation for BL Testing.
• Develop concise executive-ready PowerPoint updates that clearly communicate roadmap status, outcomes, risks, and next steps.
• Define automation strategy, scope, and success metrics; ensure alignment to business priorities.
• Drive stakeholder engagement and change management to support adoption.

The Skills You Bring

Minimum Qualifications

• 9+ years of relevant experience or equivalent combination of education and experience
• High school Diploma or GED equivalent

Preferred Qualifications

• 10+ years experience within financial services strongly preferred
• RPA Developer Certification preferred
• Experience in the development of Robotic Process Automation technology preferred
• Working knowledge of agentic AI, Claude Code, and development platforms such as OPENAI or Automation Anywhere
• Ability to perform end-to-end process decomposition (as-is/to-be), converting business workflows into discrete automation requirements, user stories, and technical specifications (inputs/outputs, decision logic, exceptions, controls, and SLAs).
• Intellectual curiosity and continuous-learning mindset: proactively investigates root causes, asks incisive "why/what-if" questions, stays current on automation/AI and process-improvement techniques, and translates new insights into testable pilots, proof of concepts, and scalable improvements.
• Proven ability to operate in dynamic environments-rapidly reassessing priorities, managing ambiguity, and leading organizational change through successful delivery and adoption of new processes, tools, and automation solutions
• Strong analytical and communication skills, including the ability to synthesize complex technical findings into clear written deliverables and executive-ready narratives
• Ability to translate the BL Testing strategy into actionable process improvement / automation opportunities.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 125000

Experienced: 157500

Expert: 190000

Incentive Compensation: This position is eligible to participate in our annual incentive plan