Custodian

Commercial Cleaner

Reports to : Area Manager, Operations Manager

Common tasks include but are not limited to :
• Dust ve rtical and horizontal surfaces.
• Clean and disinfect vertical and horizontal surfaces including fixtures in places like restrooms,
offices, break rooms , and/or kitchenettes.
• Replenish supplies . i.e. toilet paper/paper towel in restrooms, break rooms , and kitchens.
• Sweep, mop, vacuum and/or hand scrub floors using brooms, mops, and vacuum cleaners .
• Operate mechanical cleaning equipment, Drive and walk - behind scrubbers and vacuum clean-
ers ( b ack - pack, upright, canister vacuums).
• Remove garbage including emptying and relining trash cans and recyclables into disposal ar-
eas .

Skills and Competencies
• Good verbal and written communication skills
• Detail oriented – pays attention to details at each customer’s location, with extra attention to any
special requests.
• Friendly and Professional – able to deal with customers when they are on - site while cleaning is
being performed.
• Team player – ability to work within a team where members depend on each other to get work
done.
• Self - starter – able to identify work that needs to be done and do it without being instructed to do
so.
• Desire to learn, seek new challenges and take on additional responsibilities.
• Reasoning ability. Good common sense with ability to solve practical problems.
• Impeccable service - willing to do the little extras that provide the WOW factor.

Work Environment
• Physical demands include walking and standing, climbing, bending, kneeling to clean floors by
hand, push and pull objects, lifting and moving objects (including up to 50 lbs. ), repetitive bend-
ing and lifting, and repetitive arm movements.
• When traveling to multiple buildings in a day’s work you will be paid travel time and a gas and
vehicle per diem is available. The gas and vehicle per diem will be assessed on a case by case
basis depending on the amount of travel required.

Â

Â

Education, Certifications and/or Experience
• High School Diploma desired
• Valid Driver’s License

How We Will Measure Success
• Customer satisfaction levels based on customer site visits .
• Customer retention .
• Quality assurance scores based on manager inspections and customer feedback .
• Good attendance .
• Adherence to the scope of work provided.
• Period performance reviews

The above statements are intended to describe the general nature and level of work being performed
by people assigned to this classification. They are not to be construed as an exhaustive list of all re-
sponsibilities, duties, and skills required of personn el so classified. All personnel may be required to
perform duties outside of their normal responsibilities from time to time, as needed .

INDSJ