Medical Receptionist

Job Description

Job Description

Job Summary
Join our dynamic healthcare team as a Medical Receptionist, where you will be the welcoming face of our practice! In this vital role, you will manage front desk operations, ensuring a smooth and efficient patient experience. You will handle scheduling, patient inquiries, and administrative tasks while maintaining compliance with healthcare regulations. Your exceptional organizational skills and friendly demeanor will help create a positive atmosphere for both patients and staff.

What you’ll do

• Greet patients warmly and assist them with the check-in process to ensure a seamless experience.
• Manage appointment scheduling using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks.
• Handle incoming calls on multi-line phone systems, addressing patient inquiries and directing calls appropriately.
• Verify insurance information and perform insurance authorization processes to facilitate patient care.
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
• Process medical billing and coding using CPT (Current Procedural Terminology) and ICD-10 codes for efficient claims submission.
• Review care plans and assist in the preparation of patient charts for upcoming appointments.
• Provide clerical support including filing, typing, and managing correspondence to keep the office organized.

Experience

• Prior experience as a Medical Receptionist or in a similar medical administrative role is essential.
• Familiarity with EHR systems is highly desirable.
• Knowledge of medical terminology, ICD-9/ICD-10 coding, and medical billing processes.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Strong computer skills including proficiency in Microsoft Office Suite are required for effective office management.
• Excellent customer service skills with a focus on patient satisfaction are necessary to thrive in this role.
• Previous clinic or hospital experience is preferred to navigate the fast-paced healthcare environment effectively.
• High School Diploma(or equivalent) is required.
• Ability to Maintain HIPPA and Strict Confidentiality Guidelines is required.

Why you’ll love it here :

We are a small but very busy Private Physician-Owned practice. Doctor, Nurse & Staff work together to maintain a low-stress and enjoyable work atmosphere while providing quality care for our patients.

All friendly, organized and positive applicants will be given top priority for interviews. We welcome semi-retired, veterans, empty-nesters and those re-entering workforce(with explained gaps in employment).

Join us in making a difference in the lives of our patients.