Director of Clinical Excellence, Quality & Research

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BrightSpring Health Services. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Our Company

Gateway Pediatric Therapy

Overview

The Director of Clinical Excellence, Quality & Research will be responsible for building and sustaining quality systems that protect ethical clinical care, enable responsible service delivery, and elevate clinical excellence. This role is designed as a strategic, systems-focused position that sits at the intersection of clinical quality assurance (QA), quality control (QC), training and professional development, and applied research.

Responsibilities

• Design and oversee a standardized clinical QA/QC framework across all clinics, achieving ≥95% audit pass rates for treatment plans, supervision, and documentation.
• Establish and maintain audit standards that result in a decrease of repeat findings year over year.
• Lead corrective and preventive action plans, with ≥85% of corrective actions closed within 30 days.
• Monitor ethical and regulatory compliance, achieving zero substantiated failures related to mandated reporting or ethical misconduct attributable to system gaps.
• Develop and implement standardized onboarding curricula for BCBAs, RBTs, and clinical leaders, resulting in ≥90% of new hires meeting competency benchmarks within 90 days.
• Implement competency-based training validation, reducing early-tenure (≤90 days) quality errors year over year.
• Strengthen supervisor coaching and feedback skills, improving supervisor competency scores annually.
• Maintain training satisfaction and applicability scores, as measured by post-training surveys.
• Build and deploy SOPs, dashboards, and QA systems to 100% of clinics, ensuring consistent application regardless of growth.
• Integrate training, audit, and outcomes data into a unified reporting framework, reducing time to identify and remediate quality risks.
• Reduce preventable quality-related leadership escalations year over year through initiative-taking system improvements.
• Establish an ethical treatment outcomes measurement infrastructure with quarterly executive review of outcomes dashboards.
• Design and oversee applied research initiatives, completing at least two internal outcome studies per year.
• Lead or support dissemination efforts, achieving a minimum of two conference abstracts and one peer-reviewed manuscript submission annually.
• Translate outcomes data into internally and externally appropriate reporting approved by Compliance and Executive Leadership.
• Partner consistently with Clinical, Operations, People Operations, Finance, and Compliance, completing at least four completed cross-functional quality initiatives annually.
• Serve as a visible and trusted clinical leader, establishing ≥75% favorable scores on clinician survey items related to confidence in quality support.
• Support clinician stability by contributing to a ≥5% improvement in clinician retention year over year linked to quality and training initiatives.

Qualifications

• Doctoral degree (PhD, PsyD, or equivalent) in Behavior Analysis, Psychology, Education, or related field.
• Senior-level experience in clinical quality, training, and supervision within ABA or pediatric therapy.
• Demonstrated success building scalable systems rather than performing isolated audits.
• Minimum 5 years of experience in clinical ABA services, with at least 3 years in a training or leadership role.
• Experience designing and delivering training programs in healthcare, education, or behavioral health settings.
• Board Certified Behavior Analyst (BCBA) in good standing.
• Strong analytical, written, and scholarly communication skills.
• Strong understanding of BACB standards, payer guidelines, and regulatory frameworks.
• Proficient in adult learning principles, e-learning platforms, and training analytics.
• No past criminal history.
• Excellent interpersonal, communication, and project management skills.
• Preferred Skills and Competencies:
• Strategic thinking and systems-level planning.
• Instructional design and content development.
• Cross-functional leadership and influence.
• Data-driven decision-making and quality improvement.
• Coaching, mentorship, and leadership development.
• Execution of research involving single and multi-subject design.
• Travel to all clinic or site locations is required for 10-15% of yearly work schedule; Travel to assigned conferences or events may also be required

About Our Line Of Business

Gateway Pediatric Therapy, an affiliate of BrightSpring Health Services, is a leading provider of comprehensive pediatric therapy services. We are dedicated to enriching the lives of children and adolescents on the autism spectrum. With a focus on individualized care and evidence-based practices, Gateway provides a flexible and dynamic process for applied behavior analysis (ABA) therapy. Our team of experienced and compassionate therapists works collaboratively with families to create tailored treatment plans that address each child's unique needs and goals. Through personalized support and innovative therapies, we strive to empower children to reach their full potential and thrive in all aspects of their lives. For more information, please visit Follow us onFacebook ( ,LinkedIn ( , andInstagram ( .

Salary Range

USD $130,000.00 / Year

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

Click here ( for additional FAQ information.

Job LocationsUS-MI-SOUTHFIELD

ID 2025-180980

Line of Business Gateway Pediatric Therapy

Position Type Full-Time

Pay Min USD $130,000.00/Yr.

Pay Max USD $130,000.00/Yr.

If you have questions about this posting, please contact [email protected]