Operations Manager - Dock and Door
Material Handling Group USA owns and operates multiple companies that span across Delaware, Maryland, Michigan, New Jersey, New York, and Pennsylvania. Offering full-service material handling businesses featuring highly skilled teams. Whether it’s through equipment or process, our people will find that small extra edge to push our customers’ business forward. Every minute matters. Every movement counts. And we provide the people, the tools, the technologies, and the best practices to find efficiency wherever we can. Job Summary:
The Operations Manager of Dock and Door is responsible for overseeing the strategic planning, management, and execution of all Dock and Door operations. This role ensures efficient, safe, and compliant transport services while maintaining a high level of customer satisfaction and operational excellence. Responsibilities
- Oversee day-to-day Dock and Door operations, ensuring optimal utilization of drivers, equipment, and resources.
- Implement and enforce policies, procedures, and safety standards.
- Lead, coach, and develop a team of Dock and Door Technicians.
- Conduct performance evaluations and foster a culture of accountability and continuously
- Develop and execute strategies to achieve operational efficiency, profitability, and growth targets.
- Monitor industry trends and adapt operations to remain competitive.
- Build and maintain strong relationships with clients, ensuring timely communication and service delivery.
- Address and resolve service-related issues to ensure customer satisfaction.
- Ensure all operations comply with DOT regulations, safety protocols, and company policies.
- Develop and manage budgets, analyzing costs and operational performance to identify areas for improvement.
- Optimize routing and scheduling to minimize expenses and maximize profitability.
- Utilize transportation management systems (TMS) and other tools to monitor performance metrics.
- Prepare and present operational reports to senior leadership.
- Bachelor’s degree in Logistics, Transportation, Business Administration, or related field (or equivalent experience).
- 5+ years in transportation or logistics management, with at least 3 years in Dock and Door operations.
- Strong leadership and team management capabilities.
- Proficient in transportation management systems (TMS) and Microsoft Office Suite.
- Excellent communication, problem-solving, and organizational skills.
Recommended Jobs
Senior Administrative Assistant II, US Commercial
The Opportunity: Senior Administrative Assistant II, US Commercial The Sr Administrative Assistant role is essential to execution and achievement of goals and objectives of the US Commercial…
Accounts Receivable/ Grants Specialist
Full Accounts Receivable/ Grant Specialist Job Description (Click to View) Honor Community Health is a 501c3 Federally Qualified Health Center co-located within 20 locations. Our mission is to pr…
Senior Design Architect
Join our team at TowerPinkster and open a new door to an amazing career! TowerPinkster, an architecture, engineering and interior design firm based in Michigan, is looking for a talented Senior Arc…
Retail Store Team Leader (Full Time)- Somerset Collection, Troy Michigan
Job Description Full time Team Leader Example Posting Title: “Retail Store Team Leader (Full-Time) - Somerset Collection, Troy, Michigan Are you ready to join one of the most trusted bra…
Benefits Coordinator
Position Summary The Benefits Coordinator administers employee benefit programs for a 400-employee organization and serves as a primary resource for employee education, enrollment, and issue resolut…
IMMEDIATE HIRE - EXPERIENCED CDL-A TRUCK DRIVER RECRUITERS $1,500-$4,000+ PER WEEK POTENTIAL | WORK FROM HOME | SERIOUS PROFESSIONALS ONLY
IMMEDIATE HIRE – EXPERIENCED CDL-A TRUCK DRIVER RECRUITERS $1,500–$4,000+ PER WEEK POTENTIAL | WORK FROM HOME | SERIOUS PROFESSIONALS ONLY Truck Driver Nation is urgently hiring experienced CDL…
Regional Class A Driver
Clean Harbors in Burton, MI is seeking a Class A CDL Driver to operate a variety of heavy and light duty trucks/work equipment at our customer sites; some of the vehicles operated include vacuum …
Diesel Technician
Join West Michigan Mobile Mechanic, a K&R company, where excellence in service and customer satisfaction is our top priority. We are seeking a skilled Diesel Technician to join our dynamic team in a …
Lightweight Assembly
Job description for Lightweight Assembly Worker We are looking for lightweight plastic assembly workers to join our team at a top-rated tier one plastics car manufacturing plant. We are looking fo…
Non CDL Chauffeur Truck Driver/Mover
**ONSITE JOB OFFERS!!!** Hiring Drivers We are the largest independently owned local residential moving and storage company. We pride ourselves on taking care of our customers and ou…