Benefits Coordinator
Position Summary
The Benefits Coordinator administers employee benefit programs for a 400-employee organization and serves as a primary resource for employee education, enrollment, and issue resolution. This role supports accurate billing, compliance, and benefits recordkeeping, and assists with additional HR functions as needed.
Key Responsibilities
- Administer benefit programs including medical, dental, vision, life insurance, and short- and long-term disability.
- Coordinate benefit enrollments for new hires, open enrollment, qualifying life events, and terminations.
- Educate employees on benefit options, eligibility, and enrollment processes; respond to benefit-related inquiries.
- Resolve benefit issues with vendors and carriers, including claims and eligibility matters.
- Reconcile monthly benefit invoices and resolve billing discrepancies.
- Assist with administration of the company’s 401(k) plan, including enrollments and contribution changes.
- Maintain accurate benefit records and support compliance, audits, and reporting.
- Collaborate with the HR team on onboarding, communications, and other HR initiatives.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- 2–4 years of experience in benefits administration or a related HR role.
- Knowledge of employee benefit and retirement programs.
- Strong communication, organization, and attention to detail skills.
- Ability to handle confidential information with discretion.
- Proficiency with HRIS systems and Microsoft Office.
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