Accounting Service Specialist

CU*Answers, Inc.
Grand Rapids, MI

Job Description

Job Description

Are you detail-oriented, client-focused, and excited to help credit unions succeed? Join the CU*Answers Earnings Edge Accounting Services team as an Accounting Services Specialist , where you'll play a key role in supporting newly converting credit unions with their daily Backoffice and Accounting operations.

This is a great role for someone who enjoys structured routines, solving problems, and working closely with both clients and internal teams. No remote work or travel required!

What You'll Do

  • Support credit unions during and after their conversion to our platform
  • Process daily accounting tasks: ACH, Share Draft, ATM exceptions, settlements, and balancing
  • Monitor daily General Ledger and vault verifications
  • Prepare month-end reconciliation summaries
  • Provide hands-on client training and ongoing support
  • Keep documentation up to date and contribute to process improvements
  • Collaborate closely with your team to ensure smooth daily operations

What You Bring

  • 1+ year of banking, back-office, or financial services accounting experience
  • High attention to detail and strong organizational skills
  • Excellent communication-both written and verbal
  • Proficiency with Microsoft Office tools
  • Ability to work occasional off-hours to complete daily tasks
  • A positive attitude and a commitment to high-quality service

Why You'll Love Working With Us

At CU*Answers, you're not just joining a company - you're joining a cooperative movement. We are a Credit Union Service Organization (CUSO) owned by the credit unions we serve. That means our mission is rooted in helping financial institutions better serve their members and communities.

We offer a collaborative and supportive team environment, opportunities to grow your accounting and operational expertise, a culture grounded in cooperative values and continuous learning, full medical, dental, and vision coverage (for you and your dependents), 401(k) matching, and generous paid time off.

What is CU*Answers?

CU*Answers is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a full suite of integrated solutions to these credit unions that allow them to serve their members. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!

Posted 2026-02-06

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