People & Culture Business Partner

Wide Open West
Madison Heights, MI
People & Culture Business Partner

This is a Hybrid Role: 3 days in office, 2 days out. You must be within 45 minutes of one of our offices located in:
  • Michigan - Madison Heights, Livonia, or Potterville
  • Florida - Pinellas, Sanford, Hernando, or Panama City
  • South Carolina - Greenville or Charleston
  • Georgia - Augusta or Columbus
  • Alabama - Montgomery, Dothan, or Huntsville

Join WOW! and Help Shape the Employee Experience

At WOW!, we believe our people are the heart of everything we do. As a People & Culture Business Partner (PCBP), you'll play a key role in shaping a high-performing, engaging, and inclusive workplace.

This is more than HR - it's about influencing leaders, driving culture, and creating meaningful employee experiences that fuel business success.

What WOW! Offers
  • Compensation details will be discussed during the initial recruiter conversation
  • Medical, dental, vision, and life insurance
  • HSA and FSA available
  • 401(k) with company match
  • Paid time off & company holidays
  • Tuition reimbursement for continued development
  • Employee broadband discounts

What You'll Do:

Include but are not limited to the following:  

Partner & Influence
  • Build strong relationships with leaders to align people strategies with business goals
  • Serve as a trusted advisor on employee relations, policies, and performance

Drive Employee Experience
  • Lead and enhance onboarding to ensure new hires are set up for success from day one
  • Champion initiatives that improve engagement, inclusion, and culture

Leverage Data & Insights
  • Use data and HR systems (Workday) to identify trends and guide decisions
  • Improve people programs through insights, feedback, and best practices

Develop Talent
  • Partner with Learning & Development to align training with business needs
  • Support career development and growth across the organization

Ensure Compliance & Consistency
  • Provide guidance on employment laws, leave programs, and policies
  • Mitigate risk while maintaining a positive employee experience

Collaborate Across Teams
  • Work closely with Talent Acquisition, Total Rewards, and HR Centers of Excellence
  • Support workforce planning, hiring, and onboarding strategies

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

Education & Experience
  • Bachelor's degree in HR, Business, or related field (or equivalent experience)
  • 3+ years of progressive HR experience
  • Experience supporting leaders in a fast-paced, evolving environment

Environment Experience
  • Background working in remote or hybrid environments
  • Experience supporting geographically dispersed teams

Preferred
  • HR certification (SHRM-CP, PHR)

Key Skills for Success
  • Strong business acumen with the ability to connect people strategy to outcomes
  • Data-driven mindset with experience using Workday and Microsoft 365 tools
  • Excellent problem-solving, communication, and influencing skills
  • Ability to manage multiple priorities with precision and professionalism
  • High integrity and ability to handle confidential information

Work Environment
  • This role operates in a professional office or remote environment, with occasional overtime as needed.

Physical Demands/Working Conditions:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Regularly required to communicate verbally with other employees and vendors
  • Required to use hands to type, handle objects and paperwork
  • Required to reach and hold on to items at chest level or reach above the shoulder
  • Required to use close vision and be able to focus
  • The employee generally works in an indoor office environment or remote; overtime may be required

WOW! is an Equal Opportunity Employer - R ace/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Posted 2026-08-20

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