Automotive Technician - Technician
- Perform basic vehicle diagnostics to properly identify required repairs.
- Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
- Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
- Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
- Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures
- Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
- Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
- Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
- Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
- Perform other duties as assigned and required.
- High School Diploma or equivalent.
- Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
- ASE certification and State Inspection license (where applicable) preferred.
- Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)
- Required to own a basic set of tools or participate in Monro’s tool purchase program.
- Profile Summary** :
- Capable of performing basic automotive maintenance, repair, and tire services
- Ability to diagnose problems identifying root cause and determine appropriate repair solution.
- Ability to interpret and execute instructions furnished in written, oral, and diagram formats
- Strong customer service skills
- Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
- Ability to work flexible hours, days, evenings, weekends, and holidays.
- Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.
- Performance based incentives
- Paid vacation and holidays for Full-Time Teammates
- Reimbursement for ASE Certifications
- Reimbursement for State Inspection Licenses, where applicable
- 401k eligibility immediately upon hire
- Direct Deposit
- Employee Discounts
- Healthcare, Vision, and Dental for Full time teammates
- Employee Access Perks
- Career Advancement Opportunities
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