Chat Support Agent
- Respond to customer inquiries via chat in a timely and professional manner.
- Assist customers in resolving product or service-related issues with clarity and efficiency.
- Provide accurate information about company products, services, and policies.
- Collaborate with team members to improve processes and share feedback to enhance the customer experience.
- Document customer interactions and escalate complex issues to the appropriate department when necessary.
- No prior experience required; training will be provided.
- Fluency in English with exceptional written communication skills.
- Ability to multitask and handle multiple chat conversations simultaneously.
- Strong problem-solving skills and a customer-centric mindset.
- Reliable and punctual, with the ability to manage your time effectively in a full-time role.
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