Recovery Coordinator

Job Description

Job Description

Position Purpose: Serves as both a peer mentor and a connector. Drawing from lived experience and a working knowledge of community systems, ensuring people have the relationships, tools, and care they need to build a life in recovery.

Principal Responsibilities:

• Act as a role model to individuals seeking or maintaining recovery, offering hope and demonstrating that long-term recovery is possible.
• Provide one-on-one coaching support; help individuals identify goals and strengths through the development of a personalized Recovery Plan.
• Facilitate group sessions that foster peer connection, skill-building, and shared accountability in recovery.
• Create a welcoming, inclusive atmosphere at the Recovery Center, engaging all who walk through the door, whether scheduled or dropping in.
• Support new participants through "Welcoming Sessions," orienting them to Ten16’s services and values.
• Offer ongoing encouragement and re-engagement support when individuals face setbacks or disengagement.
• Collaboratively develop strength-based recovery service plans that reflect the individual’s goals, needs, and priorities.
• Help participants navigate and access community services such as housing, food, healthcare, employment, education, and peer supports.
• Maintain regular contact (in-person or by phone) to monitor progress, celebrate milestones, and support continued movement toward goals.
• Coordinate with external providers (e.g., treatment agencies, hospitals, primary care, and recovery support services) to ensure consistent care and communication.
• Assist participants in building up natural supports and strengthening their recovery capital.
• Maintain professional relationships with local resource providers and social service agencies to facilitate effective referrals.
• Accurately document all services and encounters in a timely and professional manner.
• Ensure that all recovery coaching and case management services are clearly reflected in documentation, aligned with program standards, and entered into the EMR and ready for billing.
• Participate in team meetings, case consultations, and staff development activities to ensure a collaborative and informed approach to care.
• Contribute to a Recovery Center culture that values connection, dignity, and empowerment.

Principal Organizational Relationship:

• Reports to the Recovery and Wellness Manager

Preparation, Experience and Skills:

• Three to five consecutive years of quality, active recovery from an addiction. If a former client of Ten16, must have 2 years from the last date of service to be considered for a position.
• Education is a secondary consideration. Preference would be associate or bachelor’s degree in human services. Life/work experience given strong consideration
• CCAR certification is required no later than one year from the date of employment, but preferably within 6 months, if not already secured.
• Community Health Worker (CHW) credential earned within the first year of employment, if not already secured.
• Excellent people skills; experience in outreach, networking, and helping others.
• Strong professional boundaries; willing to make changes in community interactions recognizing dual relationships that will be created working as a recovery coach.
• Demonstrated understanding of confidentiality.
• Good written communication skills
• Solid computer and time management skills; must be sufficient to meet the documentation requirements and productivity goals of the position.
• Strong orientation toward a team approach to service delivery.