Assistant Office Manager
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Managing/Assisting Outpatient Imaging authorization approvals
- Managing/Assisting medication authorization approvals
- Managing/Assisting Insurance Posts & working with Billing Department
- Managing/Assisting Hospital Procedures/Physician Schedule Updates
- Post Hospital Registration
- Outpatient Imaging Orders
- Referrals/Marketing materials/posts/locating offices
- Credentials with insurances/hospitals (when needed)
- Employee Hiring Process/Phone Interviews/Training
- Managing/Overseeing weekly practice schedule
- Creating/Revising Practice Policy documentation
- Management Task list assistance
- Negotiating Vendor pricing
- Able to schedule patient appointments following established guidelines and protocols set by administrative standards
- Able to assess and record patient's complete vitals signs & past medical history in EMR system
- Able to assign patients to exam rooms and provide a status checks periodically (when necessary)
- Retrieves/reviews patient charts insuring all test results, labs, or other documentation is included in the chart prior to the patient seeing the provider for examination
- Completes any necessary forms for the providers to review and completes follow-up; such as prescription call-in or submission for the patient
- Answer phone calls and assist with phone triage
- Performs other functions as determined by the medical staff
- Treats guests, patients, physicians, and other employees with care, courtesy, and respect
- Responds quickly and appropriately to customer request
- Looks for and suggests ways to better meet customer needs
- Answers clinic communications systems promptly and with courtesy and respect
- Works cooperatively within own department and other areas
- Willingly accepts additional responsibility – demonstrates cooperation at all times
- Responds quickly to request for assistance from provider, co-worker and/or management staff
- Required to work closely with patients and associates
- Interacts with other departments on problem solving efforts
- Accepts feedback from patients, visitors, clinic employees, physicians and general public
- Bachelor’s Degree or proven work experience as a high performing Healthcare Administrator/Medical Office Manager with a minimum of 3 years experience (preferred)
- BLS Certification
- Proficient with EMR systems
- Competitive Compensation (based on experience)
- Medical, Dental, & Vision Insurance
- Paid time off
- 8 hour shift
- Day shift
- Monday- Friday; some Saturdays
- Detroit, Taylor, Troy, & Rochester (location will vary depending on coverage and day)
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