Patient Care Coordinator

Four Pines Physical Therapy is a private practice physical therapy clinic that has been service the Teton County area since 1998. Since our inception, we have added two more locations one in Alpine, WY and one in Pinedale, WY. Four Pines offers an array of services geared to support our community. Our vision is to grow our rehab services across the region with the mission to support our local and commuter communities in their physical pursuits through skilled and professional care that allows each member to reach their fullest capacity as possible. Our culture is uplifting, compassionate, engaging, humble and we work to advance our knowledge base in our jobs to best serve the community and the business. We value accountability, teamwork, integrity, mentorship, compassion, honesty, and fun.

Job Description

Are you a reliable, compassionate, organized, and detail-oriented professional looking to make a difference in patients' lives? Our thriving private practice physical therapy clinic is seeking a dedicated  Patient Care Coordinator  to join our team. In this pivotal role, you'll be the first point of contact for our patients, ensuring they receive the highest quality care and service. Serious inquiries only please.

Keys to success include

• Technical knowledge of Microsoft Office 365 and ability to learn new software (EMR and Billing)
• Reliability, flexiblity and the ability to work until 7pm M-TH, 5pm F
• Being professional, empathetic and compassionate towards others
• Organized and detail oriented with sound time management skills
• Ability to forward think and management multiple professional schedules
• Have well developed interpersonal skills and ability to have crucial conversations
• Have the ability to be accountable
• Be a strong representative of the company supporting company goals
• Be fun, dynamic, silly, professional

Responsibilities include:

• Utilization of EMR to completely and accurately enter patient demographics, insurance, manage professional schedules
• Phone, email and text management
• Patient balance collections
• Insurance verification
• Team member with other PCCs, Virtual Assistants, Billing Team and Clinical Team
• KPI management/data entry

Qualifications

• Ability to work within Microsoft 360
• Ability to work within our EMR and Billing System with accuracy
• Attention to detail
• Reliability
• Focused yet flexible to handle a high paced environment
• Excellent communication skills
• Ability to manage crucial conversations especially around money
• Social

Additional Information

Compensation: Hourly rate of $25 - $30, dependent upon experience

We offer a full benefits package including health, vision/dental insurance, LTD/STD, life insurance, 401K with company match as well as 3 weeks PTO, paid holidays, annual employee summer day.