Sales Account Manager

Knight Watch
Kalamazoo, MI


The Sales Account Manager is responsible for maintaining strong client relationships, pursuing qualified sales opportunities, supporting larger enterprise pursuits, and ensuring accurate proposals and pricing. This role works closely with Solution Architects and Sales Operations to uphold Knight Watch’s commitment to service excellence.

Requirements

Account Management & Growth

  • Manage a portfolio of small-to-medium commercial accounts
  • Drive account retention, satisfaction, and incremental growth
  • Identify upsell and cross-sell opportunities
  • Maintain consistent, proactive client communication

Sales Development & Opportunity Pursuit

  • Pursue inbound and BDE-sourced leads
  • Conduct early discovery and qualification
  • Support new business development efforts
    AM Draft Jan 2026

Proposal, Quoting & RFP Support

  • Prepare accurate proposals, quotes, and RFP responses
  • Partner with Sales Operations on documentation and registrations
  • Ensure compliance with internal standards
    AM Draft Jan 2026

Collaboration & Internal Partnership

  • Work with Solution Architects on solution design
  • Support Account Executives and Enterprise Directors
  • Participate in pipeline and forecast reviews
    AM Draft Jan 2026

Systems & Process Excellence

  • Maintain accurate CRM records
  • Track activity, forecasts, and customer interactions
  • Follow established sales workflows
    AM Draft Jan 2026

Professional Development

  • Participate in ongoing training and coaching
  • Develop toward an Account Executive role

Qualifications

Experience

  • 2–5 years of B2B sales or account management experience (preferred)
  • Experience with proposals or RFPs a plus
  • Background in security, technology, or integration services preferred
    AM Draft Jan 2026

Skills & Competencies

  • Strong organization and attention to detail
  • Excellent written and verbal communication
  • Ability to learn and apply complex solutions
  • Collaborative, team-focused mindset
  • Proficiency with CRM and Microsoft Office tools

Knight Watch is an Equal Opportunity Employer.

Posted 2026-06-08

Recommended Jobs

Staffing Administrator $18-20hr

Quick Hire Staffing
Detroit, MI

We are looking for a Staffing Administrator who can manage the daily flow of candidate communication, interview scheduling, client follow-up, and administrative support in a fast-paced staffing env…

View Details
Posted 2026-06-04

Physical Therapist - Travel Contract

Confidential
Saginaw, MI

Looking for a change of scenery and a chance to help others. Join a traveling Physical Therapist team where you will help patients recover from injuries and manage chronic conditions while experienci…

View Details
Posted 2026-06-08

Window and Bath Installer

Top Home Improvements
Traverse City, MI

Job description: Must have experience installing windows and using a brake, or experience in installing showers/baths. Must also own your own truck and trailer. Employment Type: Flexible Schedu…

View Details
Posted 2026-05-14

Travel Licensed Practical Nurse Long-Term Care Job

Healthforce
Rose City, MI

Overview Licensed Practical Nurse (LPN) – Long-Term Care traveling assignment in Rose City, Michigan. Start date: 06/22/2026. Duration: 13 weeks. Weekly pay: $1,282 to $1,355 per week. Guaranteed h…

View Details
Posted 2026-06-07

Business Development Representative

McDonald GMC Cadillac
Saginaw, MI

About McDonald Auto Group: At McDonald Auto Group, we’re committed to delivering exceptional vehicles and service to drivers across the Saginaw area. We’re looking for a motivated and outgoing Busin…

View Details
Posted 2025-10-14

Used Car Reconditioning Technician

Bowman Chevrolet, Inc.
Clarkston, MI

At Bowman Auto Center we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employe…

View Details
Posted 2025-08-28

Mechanical Design Engineer

Amphenol Borisch Technologies
Grand Rapids, MI

Job Description Job Description Summary Under general direction of the Director of Engineering, the Mechanical Design Engineer is responsible for new product, mechanical design, product improvem…

View Details
Posted 2026-05-15

Client Service Representative

All Trinkets & Printing, Inc.
Burton, MI

Description: The  Client Service Representative is responsible for managing and growing All Trinkets & Printing, Inc. accounts, acting as the client’s advocate, increasing customer satisfaction, ide…

View Details
Posted 2026-05-28

Beauty Manager

Shoppers Drug Mart
Fraser, MI

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is import…

View Details
Posted 2025-08-12

Entry Level Nonprofit Canvasser for PBS - $19/hr

Donor Development Strategies
Ypsilanti, MI

Public Media Canvassers Wanted! Do you value public media and the role it plays in our society? Join our team in saving PBS !Michigan's most trustworthy source of quality programming, DPTV , nee…

View Details
Posted 2026-04-22