Client Audit Manager

Job Description

Job Description

Company: Stillman Law Office
Location: Farmington Hills, MI (Onsite)

About Us:
Stillman Law Office is a Collections Law Firm headquartered in Farmington Hills, Michigan, specializing in creditor representation. As part of the Firm’s ongoing commitment to compliance and best-level service, we are seeking a Client Audit Manager to join our team.

Position: Client Audit Manager

Key Responsibilities:

• Build strong client relationships and act as the primary contact throughout the client audit lifecycle.
• Coordinate logistics for onsite and remote audits.
• Work with Firm leadership to deliver all pre-audit client requested materials.
• Ensure all information provided to clients is accurate and timely.
• Lead the Firm through remediation of any client-identified opportunities.
• Learn Client and Firm policies and procedures for compliance with regulatory and collection industry best practices and train team members.
• Partner with the internal audit function to ensure internal audits are proactively assessing and driving continuous improvement to client standards.

Skills and Abilities:

• Must be a “quick thinker,” often in high-profile and/or time-constrained situations.
• Work in a team environment while maintaining personal excellence.
• Strong written and oral communication skills and detail-oriented.
• Proficient in the use of Microsoft Office Suites (Word, Excel, and Outlook).
• Continuous improvement mindset, with basic process and data analysis skills.
• Ability to multi-task and problem-solve in a high-volume, deadline-driven environment.

Education and Experience:

• Prior leadership experience required.
• Associate's degree preferred.
• One year as a paralegal will be looked upon as a plus.

Benefits:

• Health, vision, dental, life, and short-term disability insurance.
• Paid time off (PTO) after the completion of the waiting period.

Pre-Employment Requirements:

• A background check and drug test are required before hiring.

Equal Employment Opportunity:
Stillman Law Office is committed to equal employment opportunity and welcomes applicants without regard to race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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