Call Center Member Service Representative
- Ability of providing high quality and accurate service to our members and non-members, both internal and external.
- Ability to provide members with information necessary to make informed decision regarding their financial transactions.
- Must be able to help our members with their financial needs and building trusted relationships to deliver a memorable and excellent service experience.
- Must be able to answer member questions concerning their accounts and ACCU services.
- Ability to process a variety of member transactions such as balance information, fee disputes, etc.
- Must be able to be an active listener with excellent communication skills who works well with others.
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