Quality Improvement Specialist - Term Limited

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The QI Specialist will work closely with Asthma Program Faculty and Administrative management to advance the goals and objectives of the project. The QI Specialist will be an essential part of the project and will be largely responsible for driving the work, leading meetings, identifying priorities, and executing the necessary tasks.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Who We Are

The Michigan Medicine Asthma Program in Division of Pulmonary and Critical Care Medicine (PCCM) is a recognized national leader in the area of Asthma and Airway Disease Research. We have a robust program encompassing research, education, and quality improvement, with multiple industry-sponsored grants and contracts to advance the care of asthma patients.

The Asthma Program is seeking a Quality Improvement (QI) Specialist to work with Michigan Medicine faculty and other external providers to support work aimed at reducing the use of short-acting beta-agonist (SABA) medications and promoting increased utilization of inhaled corticosteroid (ICS) reliever therapies. The SABA reduction component of the project will work to advance processes and changes that have been implemented but need to expand beyond the current scope. The ICS reliever component of the project will work with providers to achieve one of 4 potential goals aimed at increasing utilization of ICS reliever therapies in clinical practices via a Maintenance of Certification Part IV program (MOC IV).

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Project Management

• Work with internal and external providers to identify necessary process changes, improvements, and projects to drive the progress of the quality improvement work, including but not limited to: developing and spearheading quality improvement projects/processes to support the goals of the project.
• Provider peer-to-peer coaching to increase the confidence of clinicians participating in the MOC IV program.
• Monitor and review ongoing initiatives to assess efficacy and efficiency and develop solutions to address challenges, meet with participants to identify, and address quality improvement interventions and provide feedback on ways to operationalize.
• Convene and lead meetings as necessary to advance the work of the initiatives
• Follow-up with providers to assess progress, barriers, successes, and report back to the project team
• Develop documents supporting quality improvement work, including but not limited to toolkits, reference guides, resources, and operational instructions.

Project Administration

• Develop meeting summaries of peer-to-peer coaching detailing discussions, next steps, suggestions etc.
• Implement monthly calls for MOC IV project participants to share challenges, best practices, successes and summarize meetings to share with participants.
• Explore provision of CME credit for monthly calls and complete application if necessary
• Work with faculty to develop meeting cadence and agendas for SABA reduction efforts; draft and disseminate meeting minutes.
• Collate pre/post-intervention data for MOC IV project for reporting to funder and quality department in support of MOC IV credit application.
• Secure attestations from MOC IV participants to secure their MOC credit
• Identifies and assesses issues, risks, and interdependencies, determines root causes, and recommends sustainable improvements.
• Schedule and facilitate internal project team meetings to ensure project is on track and deliverables are developed/met.

Other duties as assigned.

Required Qualifications*

• Bachelors degree and 5+ years related experience working in clinical quality improvement required.
• Demonstrated skills and experience in developing and implementing quality improvement efforts and continuous improvement assessment.
• Skilled at analyzing complex problems by working with individuals and teams to understand causes and develop solutions, then cogently communicating recommendations and plans.
• Experience teaching and coaching basic quality improvement principles.
• Ability to organize, set priorities, and manage multiple projects simultaneously under tight deadlines; ability to manage multiple and competing priorities in a dynamic environment
• Candidate must have excellent program management and communication skills, including experience facilitating or providing direction to teams.
• Demonstrated excellence in organizational, interpersonal, oral, and written communication skills; experience in creating successful relationships with internal and external stakeholders.
• Ability to analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
• Strong proficiency in the use of work productivity tools, such as Word, Excel, PowerPoint, etc.
• Experience working with various technologies such as web delivery tools, digital media platforms, survey administration tools (e.g., Qualtrics, Survey Monkey).

Desired Qualifications*

• Masters degree in public health, Health Administration, or Similar
• Additional training in Lean or Six Sigma
• Previous experience in clinical metrics development
• Clinical understanding of asthma/COPD
• Previous experience working with physician organizations and practices
• Familiarity with HIPAA rules
• Knowledge of Michigan Medicine policies/procedures and organizational structure

Work Locations

This position will be hybrid with occasional on-site days required as needed.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This is a term-limited appointment with funding through April 2027. Potential for continued work beyond April 2027 is possible depending on availability of other grant funding. At the end of the stated term, your appointment will terminate, and will not be eligible for Reduction-in-Force (RIF) benefits. This term-limited appointment does not create a contract or guarantee of employment for any period of time as you will remain subject to disciplinary or other performance measures, up to and including termination, at the will of the University in accordance with existing University policy and standards for employee performance and conduct.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.