Administrative Assistant
Job Description
Job Description
Looking for a capable & self-motivated administrative assistant for a local Outpatient Mental Health Clinic.
Key Duties & Responsibilities (but not limited to)
Front Desk & Patient Support
Greet and check in patients in a welcoming, professional manner
Answer phone calls, respond to messages, and schedule/reschedule appointments
Collect co-pays, and process payments
Assist patients with completing intake paperwork and ensure forms are accurate and complete
Maintain confidentiality and compliance with HIPAA at all times
Scheduling & Coordination
Manage clinician calendars, coordinate patient appointments, and handle cancellations/no-shows
Send appointment reminders and follow up with patients when needed
Coordinate with clinical staff for referrals, follow-up care, or outside providers
Documentation & Records Management
Maintain accurate patient records in the electronic health record (EHR) system
Scan, upload, and organize documents, referrals, and treatment plans
Prepare charts and ensure proper documentation is available for clinicians
Track and update patient information, insurance authorizations, and billing codes
Office & Administrative Operations
Order and organize office/clinical supplies, Filing
Prepare correspondence, reports, and clinic communications
Michigan Modern Psychology is looking for someone who can be flexible with their hours and potentially change based off the traffic trend of the clinic(s). Currently looking to fill the follow part time position hours:
Monday 2p-7p Wednesday 3p-7p Thursday 3p-7p Friday 10a-1p
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