Assistant General Manager

Job Description

Job Description

Company Overview

Fixins Soul Kitchen seeks to redefine the American soul food experience. We are full-service restaurants that uniquely combine traditional soul food with outstanding service and hip, energetic dining environments. Founded by former NBA All Star Kevin Johnson and his wife, Michelle, Fixins’ menu is rooted in the Southern recipes passed down through generations from Kevin’s family and friends. Established in 2019 with the flagship store in the Oak Park neighborhood of Sacramento, CA, Fixins is rapidly expanding. With additional current locations in Los Angeles (at the Staples Center), Tulsa (Black Wall Street), Detroit (Harmonie Park) and 6 new stores planned to open in the in next 2 years, we are seeking team members at all levels to join us in our goal of becoming the largest Black owned restaurant group in the nation.

Summary of Position

Reporting directly to the General Manager, the Assistant General Manager leads the team to make sure the tools, processes and training are in place to achieve high guest satisfaction results related to all areas of their perspective department. Operational Excellence across all facets of the restaurant by instilling high standards and delivering superior results in all areas of the business-sales growth, outstanding service, profitability, food quality, food costs, training and development, and facilities management. The Assistant General Manager leads Restaurant Managers and staff to accomplish results through high level leadership behaviors as outlined in this job description. The Assistant General Manager will effectively communicate and model the company vision and brand standards to all members of the management team and hourly team.

Essential Job Functions

Completely understand all policies, procedures, standards, specifications, guidelines, and training programs.

Validates that all guests feel welcome and are given responsive, friendly, and courteous service always.

Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.

Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

Develops Restaurant Managers and staff to meet company standards.

Continually strive to develop your staff in all areas of managerial and professional development.

Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.

Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection; and by following the restaurant’s preventative maintenance programs.

Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.

Oversee and ensure the restaurant polices on employee performance appraisals are followed and completed on a timely basis.

Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.

Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.

Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Several years’ experience as a restaurant manager at a senior level or similar position.

Excellent business math skills with the ability to analyze cost reports effectively to drive greater profitability.

Strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.

Good computer skills with demonstrated proficiency in the use of internet and ability to utilize computerized business tools such as email, learning management systems, and Word, Excel, PowerPoint, and other appropriate software.

Strong oral and written communication skills

Experience managing large staff to excellence a in fast paced environment.

Work Environment & Physical Requirements

Ability to lift and carry up to 25 lbs

Frequent standing, walking, bending, and reaching

Exposure to hot surfaces, kitchen equipment, and potential allergens

Pay and Benefits

Final pay will be based on experience, qualifications, and applicable local wage laws. Employee meal discounts Health benefits (for full-time employees) Career growth and advancement opportunities.

Equal Opportunity Employer Statement

Fixins Soul Kitchen is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, national origin, ancestry, sex, gender identity or expression, sexual orientation, pregnancy, marital status, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.