Office Manager

ABA Pathways LLC
Ann Arbor, MI

Job Description

Job Description

Description:

ABA Pathways, LLC is looking for a compassionate, adaptable Office Manager who brings energy to their job and is looking to learn and grow within our Company! Here at Pathways we embrace an employment environment that promotes growth and discovery, a person-centered approach to treatment/services, and cultural competence.

Summary/Objective

The Office Manager oversees the day-to-day administrative tasks to keep the clinic running smoothly. This position generally carries out responsibilities in the following areas: administrative support to clinicians, scheduling, organization and upkeep of clinic, clinic budget and purchasing, community outreach and events, and implementation of Pathways policies.

Essential Duties

  • Assist/perform day-to-day administrative tasks, including but not limited to: monitoring clinic email, answering phones, faxing, and copying.
  • Organizing and general upkeep of the clinic, including but not limited to: disinfecting and organizing, vacuuming, wiping down commonly used surfaces, and taking care of emergency cleaning situations.
  • Maintains staff schedules, including but not limited to checking schedules for accuracy.
  • Collaborates with Pathways internal and external departments - clinical, finance, accreditation, etc - in the implementation of programs and policies regularly to ensure compliance.
  • Manages budget and oversees purchasing for the clinic, including but not limited to: creating/submitting PRFs, submitting supply orders, uploading receipts, and completing credit card tie outs.
  • Serves as the on-site property liaison.
  • Manages, communicates, monitors and fosters a professional pro-Pathways attitude with all staff. OM is responsible for creating a positive culture in which Pathways values are at the forefront of all interactions between team members.
  • Ensures the clinic is compliant with Pathways policies and procedures as well as CARF standards. This individual will plan and execute appropriate compliance procedures, such as emergency response drills and car checks.
  • Serves as the systems expert in the clinic and, as such, field questions related to those systems. These systems include but are not limited to MeasurePM and Google Workspace.
  • Collaborates with the clinical team to market services to the community, including planning and hosting community events.
  • Monitors client authorizations; report due dates, etc. in collaboration with the clinical team.
  • Provides direct supervision to the administrative assistant, if applicable.
  • Actively participates in clinic meetings and other assigned meetings.

Competencies

  • Communication.
  • Integrity.
  • Responsibility.
  • Global & cultural awareness.
  • Relationship management.
  • Conflict resolution.
  • Organization.

Position Expected Hours of Work

Pathways established a life/work balance policy with the goal of assisting staff in preserving personal time. This is a full-time position. Typical work hours are 7am to 3:30pm Monday - Friday.

Travel

This position may be required to travel to Pathways PAC locations and geographic locations from time to time, including travel to Pathways various divisions and locations as requested or necessary.

Requirements:

Required Education and Experience

A bachelor's degree and three to five years of relevant and related business administration experience, or a master's degree in business administration and two years of experience in the business field, or seven years of experience in the business field, or any similar combination of education and experience.

Preferred Education and Experience

  • Masters' degree in business or related field.
  • Three to five years of business administration experience.

Competitive Compensation and Benefits:

  • Health Insurances
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Supplemental Insurances
  • Professional Development Programs
  • Paid Time Off
  • Paid Holidays
  • 401K Plan
Posted 2025-09-20

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