Academic Advisement Reporting & Degree Applicable Credit Lead

Position Summary
The University at Buffalo Registrars Office seeks to hire an Instructional Support Associate. The Associate is responsible for overseeing and continuously assessing and improving processes related to: calculation of degree applicable credit ( DAC ) for financial aid programs NCAA certification and Academic Advisement Report ( AAR ) encoding. Key accountabilities and responsibilities: Lead the working group responsible for calculating the number of degree applicable credits ( DAC ) for TAP Excelsior and other New York State Aid Programs Lead the DAC review team assigning cases and ensuring accurate timely review of DAC ; and conduct manual reviews of DAC and re-reviews of complex student situations as needed Lead the NCAA Certification Team assigning cases and ensuring accurate timely review of NCAA eligibility; for a defined subset of athletes perform all aspects of the athletic eligibility process including refreshing NCAA database running Academic Advising reports updating and completing the certification and recertification forms in accordance with NCAA regulations and the Office of the Registrar NCAA certification manual. Consult as necessary with athletic academic advisors office the director of Academic Advising Financial Aid advisors and departmental academic advisors to ensure that student athletes certification and/or DAC calculation is correct. Work with the TAP /Excelsior and NCAA Certification Teams to improve the efficiency and accuracy of the processes and communications. Provide training to staff related to DAC NCAA and Academic Advisement Report encoding and respond to related listservs. Serve as Academic Advisement Reporting encoding lead taking responsibility for assigning encoding responsibilities ensuring their accurate timely completion and for encoding reports as needed. Lead PI/Bundle testing and system support of related process The Office of the Registrar serves as the home for student academic records and related services. We preserve the integrity of the academic record and student data while providing high quality student-centered services. We collaborate with others across the university to support the attainment of related university goals. We are a smart innovative team of nearly 30 which seeks to regularly improve the student and faculty services that we provide. Our office is a supportive and collaborative environment where we value and respect one another and foster enjoyment of and pride in our work. There are many opportunities for professional development and participation on working groups and committees as well as office activities and events. Our open office is the spacious former home of an undergraduate library and our building shares a footprint with a food court and grocery store as well as outdoor spaces and walking paths. Outstanding Benefits Package Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work personal and academic pursuit all in an effort to support your work-life effectiveness. We support your growth and development through our career coaching and training department and we qualify as a public service loan forgiveness organization. Learn more about our benefit packages . University at Buffalo is an affirmative action equal opportunity employer and in keeping with our commitment welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications
Bachelors degree with one (1) year higher education professional work experience required and competencies in the following areas: Interpersonal communication skills (oral and written) with tact and diplomacy exhibiting understanding appreciation and respect for all individuals in a diverse environment Well organized possess high attention to detail and display accuracy in all areas of responsibility. Strong technological competence to learn and adapt to new applications and systems Possess and display a commitment to excellence and continuous improvement Strong working knowledge of MS office applications including Word Excel and PowerPoint.

Preferred Qualifications
At least one or more years of experience working in a University Registrars office Three or more years of higher education work experience Experience troubleshooting in a technical environment Technical or functional experience with PeopleSoft Campus Solutions including development and maintenance of PS querys Familiarity in running modifying and/or creating reports in Microsoft Access and/or SQL