Member Services Representative - Opener
Job Description
Job Description
Benefits:
- Opportunity for advancement
- Flexible schedule
- Free food & snacks
Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you?
Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness!
Role Summary
The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Free black card membership
- Mentorship
- Opportunities for advancement
- Ongoing leadership training
- Full time employee health insurance
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Recommended Jobs
Senior Clinical Research Associate
Senior Clinical Research Associate - Oncology/Myelofibrosis - Central Region ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclus…
Apartment Maintenance Technician
Job Description Job Description Benefits: Company parties Dental insurance Health insurance Paid time off Vision insurance About the Role: Join SILVERSIDE MANAGEMENT LLC as a…
Assembler - Light
Job Description Job Description Description: SUMMARY ~ Performs repetitive bench or line assembly operations to mass-produce products commonly weighting 50 pounds or less by performing the fol…
Level 11 Occupational Therapist
Job Description Job Description Overview Make an Impact in our Rehab Without Walls Outpatient Clinic! Who we are looking for: An experienced OT, enthusiastic about providing functional re…
Production Control Coordinator
Job Description Summary Job Description GE Aerospace operates three cutting-edge manufacturing facilities in the Muskegon area. Our plants are home to high performance teams who are creating qu…
TIG & Laser Welder Tool & Die Components
Job Description Job Description Salary: commensurate with skill level and experience Skilled TIG & Laser Welder Tool & Die Components Job Location: Grand Rapids, MI Shift: 1st Shift …
Warehouse, Saw Operator, Burning Machine Operator, General Shop
Job Description Job Description Looking for full time Steel Warehouse employees. Saw Operation, Burning Machine Operation, General Shop Duties. Possible local stake truck deliveries. Experience i…
Network Technician II
Job Description Job Description Salary: $49,700.00 - $71,157.00 NetworkTechnician II Job Description: Are you agoal-oriented professional who thriveson helping people and providing superi…
Specialty Representative, Migraine - Detroit/Dearborn, MI
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of to…
Food Runner
Job Description Job Description Position Description: BONUS: $100 after 60 days of employmentCOMPANY SUMMARY ELIA Group is a multi-faceted, fully integrated real estate and hospitality company…