Clinical Support Staff - Communication Disorders

Clinical Support Staff - Communication Disorders

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Generous Retirement Contributions : The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.

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Paid Time Off : Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.

Tuition Waiver : Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.

Wellness and Employee Assistance Programs : Stay healthy with wellness initiatives, counseling services, and mental health resources.

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JOB TITLE:

Clinical Support Staff

JOB PURPOSE:

In supporting the UW Speech and Hearing Clinic, you will perform complex administrative/management support tasks with discretionary authority within a community-facing clinic, focuses on patient interaction at the front desk, providing assistance with check-in processes, insurance verification, maintain a welcoming environment, responsible for medical billing and supporting speech clinical staff with administrative tasks (grad student MS SLP support services).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Daily operations of (speech) of UW Speech and Hearing Clinic. Front desk presence shared with that of hearing side staff. (cross trained with hearing clinic)

Process new clients, schedule appointments, operate within selected electronic medical record systems (EMR); maintain the EMR, confidential medical filing/process

Pre-authorize speech clients with insurance companies and communicate additional requests or needs with the client/client care giver; process billing/collect payments

Process clinician licensure and cert. process, credentialing; student tracking and communication of certifications

Serve as point of contact for specialized speech technology (VR equip, Valt service, iPad + laptop updates)

Graduate Student Clinician point of contact for guidance, to include technology, scheduling rooms, posting + updating Job Boards

Supporting Speech Clinical Director as directed. (maintaining/storage of speech toys after clinical sessions, maintaining test library, risk mgt processes)

Familiarity with/ability to learn complex cloud-based data management system for billing/scheduling/tracking visits/other. Troubleshooting and updating as rolled out.

SUPPLEMENTAL FUNCTIONS:

Assist with clinic problem resolution and special projects (marketing)

Support clinical directors in graduate student orientation + other events

Payment of clinical site placement honorariums

COMPETENCIES:

Analysis/Problem Identification

Attention to detail

Consistency

Individual Leadership Initiative

Quality Orientation

Work Prioritization & Management

MINIMUM QUALIFICATIONS:

Education: Associate's degree

Experience: 1 year progressively responsible work-related experience

Valid driver's license with a motor vehicle record (MVR) compliant with the

DESIRED QUALIFICATIONS:

Experience in a medical clinic or healthcare setting

Strong attention to detail

Strong communication skills

Customer Service experience

REQUIRED APPLICATION MATERIALS:

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:

Cover letter

Resume or C.V.

Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).

WORK LOCATION:

On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

WORK AUTHORIZATION REQUIREMENTS:

The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position.

HIRING STATEMENT/EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email mailto:[email protected]/.

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit

Job Identification: 260579

Apply Before: 04/06/2026, 05:59 AM

Job Schedule: Full Time

Locations: 16th & Gibbon, Laramie, WY, 82071, US

Posted Salary Range: $38,700-42,060

Schedule (Hours Per Week): 40

Travel: YesYes

To apply, visit

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