Training Specialist - Integrated Systems and Networking Devices
- Apply knowledge of systems engineering principles, including requirements, interfaces, integration, verification, and operational concepts, to support training content and user understanding.
- Translate complex systems engineering and networking concepts into clear, practical instruction for operators, technicians, maintainers, and customers with varying technical backgrounds.
- Develop and maintain training content that reflects system architecture, subsystem interactions, interface dependencies, configuration changes, and engineering updates.
- Coordinate with engineering and cross-functional teams to incorporate product updates, configuration changes, design revisions, and new product introduction (NPI) activities into training programs.
- Support structured system-level and device-level troubleshooting instruction to improve learner effectiveness and operational readiness.
- Serve as the subject matter expert (SME) for assigned integrated systems, networking devices, and related training programs.
- Deliver technical training on networking devices and integrated systems, including installation, configuration, operation, troubleshooting, and maintenance.
- Develop, update, and manage technical training materials, including lesson plans, practical exercises, lab content, digital learning tools, job aids, and customer-facing instructional materials.
- Partner with customers and internal stakeholders to identify training needs and develop training solutions that support product, program, and operational requirements.
- Support training delivery in classroom, virtual, and hands-on environments, including training conducted at customer locations, as required.
- Ensure training content remains aligned with current product configurations, engineering intent, and customer use cases.
- Maintain high standards for training quality, learner engagement, and execution across assigned programs.
- Ensure applicable student and employee health, safety, and environmental requirements are supported in assigned training activities and facilities.
- Bachelor's degree from an accredited university or college.
- Minimum of 3 years of experience in systems engineering, technical training, instructional delivery, maintenance, product support, customer support, or related technical roles.
- Demonstrated knowledge of systems engineering concepts, including requirements, interfaces, integration, verification, and system-level operation.
- Experience training users on integrated technical systems and/or networking devices.
- Strong oral and written communication skills with the ability to deliver complex technical information in a clear and effective manner.
- Ability to travel as required to support customer and training delivery needs.
- This position requires U.S. citizenship status.
- Ability to obtain and maintain security clearance.
- Strong understanding of network architecture, secure communications, or integrated technical systems.
- Experience in curriculum development, instructional design, and adult learning methodologies in a technical environment.
- Experience delivering virtual, instructor-led, and hands-on technical training.
- Experience supporting new product introduction, configuration changes, and engineering-driven updates to training content.
- Ability to deliver complex technical messages in a simple context.
- Strong interpersonal and leadership skills, including the ability to influence others and lead small teams.
- Active security clearance
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