Patient Transportation Partner - 24 Hours per Week - Midnights (10p-6:30a) - Detroit

GENERAL SUMMARY:

Under the close direction of the Support Services management team, transports patients, charts, equipment and items safely and efficiently throughout the hospital and or clinic areas.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Transports the combined weight of equipment and patients safely and efficiently independently between nursing units, diagnostic areas, clinics, emergency department, the morgue at some sites and other areas of the hospital.
• Acts as the primary customer service liaison for the hospital during the transport of patients. Communicates customer service related issue to proper nursing or management staff.
• Transfers patients to and from the bed to wheelchair, stretcher, etc. May be required to move furniture in patient's room and seek assistance from nursing staff in order to successfully transfer the patient.
• Monitors patient condition during transportation. Notifies nursing personnel if problems become apparent during the transport period.
• Assists medical/nursing personnel during emergency situations as directed.
• In case of fire or other internal disaster, assists in evacuating ambulatory patients to appropriate locations as designated by management.
• In case of community disaster, assists nursing in making up extra stretchers and other duties as assigned.
• Ensures transportation equipment is in good working condition. Makes simple repairs to equipment if appropriate, reporting serious problems to dispatcher to place a work order for repair.
• Cleans and sanitizes wheelchairs and stretchers before and after every patient use.
• Maintain established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.
• Cooperate with other personnel to achieve departmental/interdepartmental objectives. Constant communication between nursing, ancillary departments and management.
• Completes annual mandatory education.
• Actively participates in training of new department associates if assigned.
• Performs other tasks as assigned.

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma, G.E.D., or equivalent experience preferred.
• Possess excellent organizational skills, interpersonal and customer service skills.
• Must be able to communicate effectively in person as well over the phone.
• Must maintain confidentiality of patient and unit-care data per HIPAA regulations.
• After initial training must be able to consistently demonstrate proper lifting techniques.
• Must be able to pass all HFHS pre-employment requirements.
• After initial training, must be able to comprehend and utilize technology associated with transport management software. This includes processing work requests through HFHS issued technology.

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.