Sales Administrator - Gaylord

Serra Traverse City
Gaylord, MI

Sales Administrator

As a Sales Administrator, you'll work closely with the bustling Sales Team to receive, organize, and accurately process deals in a fast-paced environment. You'll work thoroughly and become familiar with established processes for proven success. This role is best suited for someone who appreciates consistently achieving turn-around goals with efficiency. Training and onboarding is thorough to ensure you'll be prepared for success (even with limited experience)


A little history...

"Take care of the customer and your employees, and the rest will take care of itself."- Albert M. Serra

Serra Gaylord is proud to be part of Serra Automotive , one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong.

Today, Serra Automotive operates in seven states and employs over 2,200 people. The network includes 44 dealerships and represents 56 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.


About You

For this role we are looking for someone who aligns with the following areas:

  • Takes pride in a job well done.
  • Dependable, Detail Orientated, Accurate
  • Ability to work an established process with multiple deals in different stages.
  • Ability to effectively communicate with the team on others within the organization
  • Appreciates the flexibility of Retail Hours

Job Details and Duties

Schedule:

  • 40 hours
  • Every other Saturday with mid-weekday swap
  • Retail Hours

Ensure All Deals Are Legally Compliant

  • Type deals for delivery with speed and accuracy
  • Conclude delivery process, report the delivery, apply for incentives and create purchase orders
  • Process deals, confirm all documents are correct, then deliver to accounting within 24 hours

Administrative Responsibilities

  • Assist in resolving funding issues
  • Tracking of in-transit sales contracts, rebates, service contracts, payables and plate fees
  • Process cancellation paperwork for service and protections contracts
  • Follow up on bank and customer titles
  • Daily filing

What are the job qualifications and opportunities?

  • EDUCATION and/or EXPERIENCE
  • No experience necessary.
  • Ability to maintain strong trusting relationships with technicians and customers.
  • You will receive additional training and coaching by Serra employees.
  • Effective communication skills
  • Computer skills are a plus.
  • Attention to detail is a plus.
  • CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a Valid Driver's License which meets our company insurance standards. If you have questions or concerns about your personal license history, let's talk about it!

  • BACKGROUND CHECK

Must be willing to complete a background check as this position will give you access to personal and protected employee and customer information. If you have questions or concerns about your personal history, let's talk about it.

  • PHYSICAL DEMANDS*
  • Prolonged periods of standing and bending to repair and inspect vehicles.
  • Must be able to lift up to 50 pounds at times.
  • Reasonable accommodations may be made to support and enable individuals with disabilities to perform essential functions.

What are the benefits details?

The benefits package include:

  • Medical, Dental Vision- 1st of the month following 60 days
  • HSA
  • Short/Long term Disability
  • Company Paid Life Insurance
  • Voluntary Life- Employee, Spouse, Child
  • 401 K
  • Employer Paid College Education for Employees, Spouses, Children and Step-Children
  • Employee Assistance Program (EAP)
  • PTO
  • Paid Holidays
  • Employee Discounts- Sale/Service/Parts


Interested? Here's how to apply!

If this position sounds like the right fit for you, the next step is to fill out our online application.

Don't worry, the application is pretty simple! You won't be asked to provide every nit-picky detail of your entire work history.

Upload your resume and answer a couple of questions to help us get to know you better.

Then your application process will be complete!

Have questions before applying?

We have answers! Reach our HR Recruiter at [email protected] We look forward to connecting with you!


LIFE IS SHORT , WORK SOMEPLACE AWESOME!!!

Posted 2026-04-05

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