People Operations Program Manager

Essential Duties and Responsibilities

• Leads medium tohigh visibility cross-functional projects and programs end-to-end using aformal PMO process.Facilitates thedevelopment of a charter and integrated timeline.Ensures all functions remain on schedule andissues get resolved or escalated. Responsible for program competition.

• Facilitates regularmeetings to review and provide updates on project status for active and pendingprojects (project pipeline).Collaborates with core team to develop solutions and leads project teamthrough implementation and completion.

• Responsible forreporting status of individual and groups of projects and programs.Provides appropriate levels of detail andsummarizes complex issues succinctly.

• Manages People Teamshort-term, long-term, and ongoing projects including, but not limited to, myTimetimekeeping system, ongoing Kronos timeclock and router audits, QBR Peoplemetrics, Attrition KPI process, incoming and outgoing transitions. Otherprojects to be added as business needs dictate.

• When managing myTimeand other projects, takes ownership and manages (or delegates to projectmembers) each step of the process.Responsible for the process documents and SOPs, auditing existingequipment and materials, acting as SME for questions and troubleshooting,coordinating with internal and external stakeholders, and maintaining andcreating training materials including documents, FAQs, videos, etc.

• Partner withtechnical teams to oversee implementation of global company policies in myTimeacross regions including Asia, Europe, and the Americas.

• Develop and managecommunication plans for timekeeping initiatives, including formalcommunications, stakeholder engagement, and partnership with internalcommunications team.

• When managingprojects, hosts live training sessions, presentations, and office hours asneeded to educate stakeholders on projects.

• Creates, maintains& distributes routine PMO reports, including status reports, projecttrackers, and updated Gantt charts. Analyze, audit, and report on timekeepingdata to ensure policy compliance and drive continuous process improvements.

• Oversee programdelivery by managing internal and external relationships, including vendorpartners, providing guidance on complex projects, and serving as the primaryclient contact and escalation point.

• Other duties asassigned.

Supervisory Responsibilities

No formalsupervisory responsibilities in this position. Provides informal assistancesuch as technical guidance, and/or training to the business. May lead project teams.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Education and Experience

Bachelor's degree(BA/BS) from 4-year college or university. Minimum four years of related experience.

Communications Skills

Excellent writtenand verbal communication skills. Strong organizational and analytical skills.Ability to provide efficient, timely, reliable and courteous service tocustomers. Ability to effectively present information.

Financial Knowledge

Requires knowledgeof financial terms and principles. Ability to calculate intermediate figuressuch as percentages, discounts, and commissions. Conducts financial analysis.

Reasoning Ability

Ability tocomprehend, analyze, and interpret complex documents. Ability to solve problemsinvolving several options in situations. Requires advanced analytical andquantitative skills.

Other Skills and Abilities

Strong process skills, negotiating,decision-making and analytical skills are necessary. Demonstrated ability in project managementprocesses, tools and techniques.

Ability to build and maintain effectiveprofessional/client relationships.

Intermediate skills with Microsoft OfficeSuite.

Scope of Responsibility

Decisions made withthorough understanding of procedures, company policies, and business practicesto achieve general results and deadlines. Responsible for setting work unitand/or project deadlines. Errors in judgment may cause short-term impact to department.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the People Operations Program Manager position is $80,000.00 annually [or $38.46 per hour] and the maximum salary for the People Operations Program Manager position is $90,000.00 annually [or $43.27 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)