Supervisor, Control Tower

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Auburn Hills, University Drive

Division: Road
Job Posting Title: Supervisor, Control Tower
Time Type: Full Time

Shift: M-F 1-10PM

Summary

The Supervisor, Control Tower is responsible for transportation operations for client’s plant/DC and/or group ofclient locations. They have operational and financial responsibility for their assigned client(s), and ensure that optimum support and service is provided to the client(s).

Duties and Responsibilities

• Assists in developing project scope and timeline for assigned location(s).
• Assists Account Manager & Implementation Manager in location startups.
• Manages ongoing assigned projects.
• Assists with the growth
• Recruits and trains necessary on-site analysts, logistics coordinators and assistants.
• Reports on project progress and manages customer expectations.
• Identifies and quantifies potential supply chain improvements.
• Accepts complete accountability for financial performance, customer savings and satisfaction.
• Develops reports that summarizes results, findings and recommendations and present same to management and customer.
• Manages complex organizational issues involving customer’s various functional areas and multiple plant locations.
• Achieves a high level of customer satisfaction to justify favorable reference and contract renewal.
• Manages/works with a variety of supply chain sub-contractors and related relationships.
• Presents to executive level leadership as needed.
• Responsible for providing daily operational transportation management support to the customer while supporting the development of solutions to lower the customer’s future logistics costs.
• Recruits and trains on-site analyst, logistics coordinators and assistants as needed
• Manages and completes on time Personnel Assessments
• Shares department account goals with the team and maintain assessments planning and development
• Ability to hold oneself and others accountable.
• Other duties as assigned.

Educational background / Work experience

• College degree in Logistics, business or other related field or experience in lieu of education is preferred.
• 3 years of experience in a Supervisory role or related position is preferred.

Language skills

• English (reading, writing and verbal)

Computer Literacy

• Proficiency with Microsoft Office suite (Excel, Word, Access, and PowerPoint).
• Solid analytical experience in Excel

Mathematical Skills

• General mathematics skills

Other Skills

• Knowledgeable in various modes of transportation including but not limited to: LTL, truckload, flatbed,intermodal, rail, air and international

For this position, the expected base pay is: $69,000- $104,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn , Facebook and Twitter .