Intake Therapist

New Oakland Family Centers provides comprehensive mental health care for individuals of all ages and families across the state of Michigan in outpatient, partial hospital and crisis care settings. The mission of New Oakland Family Centers is to provide psychiatric treatment, therapeutic counseling and educational services of the highest quality to individuals and families by offering consistent and passionate support, being responsive to their needs and treating them with the utmost respect through active involvement in our communities.

Position Details
Location: Ann Arbor

Schedule: Monday-Friday 8:00 am – 4:30 pm or another full-time equivalent as determined by Director or Supervisor.
Reports To: Clinical Director / Associate Clinical Director / Clinical Supervisor
Compensation: Salaried Employee. Commensurate with experience.

Position Summary
The FACE to FACE Associate Partial Hospital Therapist is a full-time position that plays a vital role in the FACE to FACE Partial Hospital Program, delivering a range of clinical services in an acute care setting. Responsibilities include individual therapy, admission assessments, family therapy, group therapy, and other essential therapeutic interventions. As part of a multidisciplinary team, the Associate Therapist ensures high-quality care, promotes recovery, and fosters well-being through evidence-based practices in a supportive and dynamic environment.

Desired Skills

• Strong multitasking, self-motivational and time management abilities.
• Ability to work collaboratively within a multidisciplinary team.
• Excellent written and verbal communication skills.
• Ability to effectively engage diverse populations, including children, adolescents, and adults.
• Skilled in building rapport with consumers, ensuring trust and a strong therapeutic alliance.

Key Responsibilities

• Perform initial assessments/evaluations on potential clients on a scheduled and/or emergency basis.
• Provide high-quality, compassionate, and ethical outpatient mental health therapy to children, adolescents, adults, and families, including Person-Centered Treatment Planning.
• Assist in outpatient and partial hospitalization programming as needed.
• Manage crisis situations appropriately, including CPI-approved physical interventions, CPR if necessary, and pursuit of eloping clients while maintaining professionalism and ensuring client safety.
• Complete documentation as required by the clinic’s policies and procedures.
• Maintain case files within the electronic medical record (EMR) that are current and compliant with clinic standards.
• Complete Utilization Review tasks, including obtaining authorizations for services provided.
• Maintain good standing with the appropriate licensing board and insurance entities.
• Complete all required trainings and continuing education to keep licensure in good standing.
• Stay current with updated research and best practices in the mental health field.
• Meet eligibility requirements and pass the Michigan licensing exam for full licensure within the required timeframe, if applicable.
• Maintain consistent communication with clinical and administrative staff.
• Attend and participate in monthly administrative and clinical meetings.
• Attend and contribute to team meetings to support a collaborative work environment.
• Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times.
• Exhibit a positive attitude toward learning and adaptability in a dynamic work environment.
• Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally.
• Perform other duties as assigned to support clinic operations.
  
  

Working Conditions

• Employees are expected to maintain a professional appearance in alignment with the Employee Handbook and be prepared for active engagement with consumers.
• This role requires extended periods of remaining in a stationary position during HIPAA-compliant telehealth and in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed.
• The position involves prolonged active listening and verbal communication.
• Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems.
• The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs.

Requirements

• Master’s degree in social work, counseling, or psychology required.
• Active current full clinical licensure (LMSW, LPC, LLP or LP) highly preferred. LLC and LLMSW licenses may also be considered) in the State of Michigan and continued satisfactory standings with the appropriate board and insurance entities required.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development