VP Technology Services and Delivery

Description & Requirements

As the VP of Technology Services and Delivery, you will play a pivotal role in aligning strategic initiatives and driving technical delivery excellence within the Engineering Services and Delivery organization. Reporting directly to the SVP, you will provide strategic support, project leadership, and serve as a trusted advisor, while also overseeing key functions typically associated with such a role.

Essential Duties and Responsibilities:
- Lead multiple support teams responsible for advanced technology design, development, integration, testing, training, deployment, operations and/or maintenance efforts.
- Direct multiple activities of an integrated team of technical, organizational, and business process improvement staff to execute the business plans, interface with other functions and outside personnel, investigate and resolve problems, and prepare capital and operating budget requests.
- Oversee all aspects of the business unit to include the operational performance, strategic planning, contracting actions, subcontractor management, human resources assignments, recruiting, hiring, financial management, budgeting, and business development.
- Work proactively and effectively with clients, and deliver high quality work products in a timely manner.
- Provide leadership in recommending, developing, and communicating approaches for resolving specific issues.
- Effectively communicate with personnel at all levels in the organization, preparing and briefing senior management on contract performance regularly.

Strategic Planning & Execution

• Partner with the SVP to define, operationalize, and communicate the strategic vision for IT Engineering and Delivery.

• Translate high-level goals into actionable programs and roadmaps, ensuring alignment with broader business objectives.

• Manage key strategic initiatives from planning through execution, often acting as project owner or executive sponsor.

Delivery Oversight & Operational Excellence

• Work with engineering, product, and delivery leaders to improve program/project delivery performance and outcomes.

• Track and report progress on KPIs, OKRs, and key engineering initiatives; anticipate risks and proactively resolve roadblocks.

• Promote adoption of delivery best practices, Agile frameworks, DevOps, and continuous improvement methodologies.

• Develops, submits and manages the operational and budgetary requirements for technology solutions to support OCDIO strategy and business needs. Submits regular progress reports to management in context of timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to an approved budget.

Organizational Effectiveness

• Optimize team structures, processes, and communication flow across global IT and engineering teams.

• Drive cadence for executive reviews, staff meetings, and key leadership forums.

• Develop dashboards and reporting mechanisms for business operations, resource planning, and budget management.

Stakeholder Management & Communication

• Act as a liaison between the SVP and his directs and their staff, including internal/external stakeholders, ensuring clarity and follow-through on commitments, goals and metrics.

• Prepare briefings, presentations, and strategic communication materials for board-level, customer, and partner engagements.

• Drive alignment and collaboration across IT, business units, finance, HR, and other functions.

Leadership & Special Projects

• Represent the SVP in cross-functional meetings and on governance bodies as needed.

• Lead special projects, task forces, or crisis management efforts on behalf of the SVP.

• Mentor high-potential team members and build leadership bench strength.

• Lead cross functional teams to implement projects in support of both internal and external customers. Partners with cross-functional technology and business leaders and end users to create a vision for how technology can be a competitive differentiator.

Required:

• Education:

Bachelor's degree in Computer Science or relevant field of study.

Master Degree in Engineering or Business Administration is a plus.

• Experience: 10+ years of progressive experience in technology organizations, with a strong background in Integrated application / solution implementation, delivery and O&M using a combination COTS, SaaS and custom application, solution strategy optimizing teams, tools, processes to meet and exceed client satisfaction.

• Technical Expertise: Deep knowledge and expertise across digital technologies and services with emphasis on enterprise wide business solutions, cloud services and capabilities and engineering practices with a strong understanding of industry best practices and emerging trends such as AI/ML and data sciences.

Minimum Requirements

- Bachelor's degree required, MBA preferred.
- Minimum 15 years experience.

MBA or advanced degree in a related discipline.

• Experience in medium and large scale application development and implementation of enterprise SaaS, engineering solutions, or large-scale IT transformation.

• Familiarity with reporting and collaboration tools (e.g., Salesforce, Jira, Confluence, Power BI, Smartsheet).

• Relevant certifications (e.g., CISSP, CISM, PMP) preferred.

Success Factors:

• Strategic thinker who can dive deep into technical details when needed.

• Trusted advisor and confidant to the SVP and leadership team.

• Able to synthesize complex information and distill it into clear decisions and actions.

• Calm under pressure with a bias toward action and outcomes.

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EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency


Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary


$

188,080.00

Maximum Salary


$

282,120.00