Sales Coordinator

Catalina
Grand Rapids, MI

Why Catalina? Catalina delivers omni-channel managed media solutions to our customers with a long-standing history of rich data assets, but our greatestasset is our people. Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful. When you join the Catalina team, you will be part of an inclusive environment that embraces flexibility, community involvement, work-life balance as well as opportunities to grow professionally.

The Opportunity

We are a highly motivated group that is privileged to work with the country’s largest Retail companies. We specialize in the strategic development of Catalina’s largest and most innovative clients. A passion for innovation and entrepreneurship drives our group to deliver the best performing marketing activation and attribution solutions within the industry!

The Sales Coordinator - Retail is responsible for actively partnering with our customers’ on-site marketing team to ensure appropriate delivery and efficient processing of programs. This role is a critical member of a cross-functional team that ensures consistent high-quality delivery for our customers. This is a hybrid position, working onsite at a customer location.

  • Partner with customer on-site to ensure efficient processing and delivery of programs.

  • Act as an internal consultant on instore print capabilities and targeting for media campaigns.

  • Monitor and align campaign execution with client objectives.

  • Collaborate with internal departments to troubleshoot issues and fulfill campaign requests.

  • Create and monitor campaign performance reports.

  • Manage project timelines and prioritize tasks for timely completion.

  • Process monthly customer and vendor billing.

  • Provide high-level customer service to partners at the client's site.

  • Support reporting between client and customer, including activity reports and billings.

  • Troubleshoot in-store printing and campaign-related issues.

  • Set up and monitor performance of short-term, mass advertisement offers.

  • Maintain attention to detail and accuracy in administrative tasks.

  • Provide reporting to vendors, including cost summaries and revenue share information.

  • Manage budget and spending updates.

  • Handle high work volume efficiently and stay organized.

  • Identify ways to support the team and provide exceptional customer service.

  • Review circulars and online ads to ensure offers and signs are accurate.

  • Resolve printing or campaign visibility problems for stores.

  • Anticipate future needs and challenges.

  • Act as a single point of contact.

Qualifications

  • BA/BS degree required, marketing or business degrees preferred.

  • 2+ years’ experience in CPG/Retail marketing, campaign management, or sales support

  • Check ins on weekends for new store openings, key drive periods and troubleshooting.

  • Excellent interpersonal and communication (written and verbal); able to establish and lead positive working relationships with internal and external clients.

  • Self-motivated, organized, and analytical.

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subjected to possible modification to reasonably accommodate individuals with disabilities.

About Catalina

Catalina is a leader in shopper intelligence and precisely targeted in-store, TV and digital media that personalizes the shopper journey. Powered by an unrivaled real-time shopper database and AI-optimized data science, Catalina helps retailers, CPG brands and agencies optimize every stage of media planning, execution and measurement to deliver more than $6 billion in consumer value annually.

Catalina has no higher priority than ensuring the privacy and security of the data entrusted to the company and maintaining consumer trust. Catalina has operations in the United States, Costa Rica and Europe. To learn more, visit www.catalina.comor follow us on.

Catalina is committed to investing in, empowering, and retaining an inclusive community within our company. We are dedicated to hiring the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and a voice to be heard. Our goal is to ensure that all our talented professionals are equipped with support, resources, and the opportunity to excel.

Catalina values your privacy and is committed to protecting your personal information. Please review our which provides details on how we process the data you provided for job applications.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Total Rewards & Compensation

Catalina offers a comprehensive suite of benefit programs to support your health and well-being, professional goals, and financial security.

  • Medical + Rx Plan Choices

  • Dental & Vision Coverage

  • Learning & Development Resources

  • 401k with Matching Contributions

  • Flexible Time Off

  • Employee Wellness Initiatives

Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience.

#LI-KB1

#catalinausa

Base Salary Range: $58,000.00 - $81,200.00
Posted 2025-09-25

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