Customer Service/Key Holder

We are seeking a friendly, outgoing and honest individual to fill a Keyholder Position 3-4 days a week for afternoon/evening closing shifts. If you would like more hours, please let us know during the interview. It may be possible for the right candidate.

Toyberg means “ Mountain of Toys ” in German. We stay true to our name in selling a unique array of toys for our tourists and local community to enjoy.

What makes us unique to work for?

- Let’s be honest, who would not like playing with unique toys, puzzles, or even brainteasers!? We here at Toyberg love sharing that passion with our customers as well!

- Employees have said they feel like they are not even at work because they LOVE what they do!

- Employee incentives throughout the year!

- Flexible scheduling- Shifts range from 9:30am-2p or 1p-6:30pm daily (hours vary depending on season). This position is primarily 1 – 6:30; you can choose which days of the week are best for you

- You do not need to work every weekend! Yes, that’s right. 2 weekends/month is average.

- We offer extensive training on our products so our staff feel knowledgeable and ready to answer any questions our customers might have.

We understand that retail can be boring, but thankfully working at Toyberg, we often have options to keep things fun.

What are the expectations as a Keyholder?

Not afraid to engage with customers of all ages and needs.

- We believe customer engagement, building loyalty, and helping to foster repeat customers are vital in helping make for a positive experience all around.

Cash Handling, sometimes under pressure

- We are looking for someone who has experience of cash handling and is familiar with how to operate a basic register during a busy store where you will be required to multi-task at the cash register station. This requires being very detail oriented, focused, and attentive to your surroundings.

Communication Skills

- Communication is crucially important in this role. We are a small store that relies on clear, efficient, and honest communication

Reliability

- We have a small staff and rely on everyone to do their part to keep the workload manageable for all; if you are on the schedule, we expect you to come in ready to help out

Additional Skills that would be considered when arriving:

Computer skills

- Ability to learn more of our point of sale system beyond just the register

- Microsoft Excel and Word – basic level of understanding, especially in formatting reports in Excel

Organizational Skills/Attentiveness to Detail

- Ability to help with inventory, stock room management

If this role sounds like something you could also be passionate about, we encourage you to apply! Applications are available via indeed, in person, or you can email your resume to [email protected]. We look forward to meeting you!

Job Type: Part-time

Pay: $14.50 - $15.50 per hour

Benefits:

• Employee discount
• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: In person