Machine Milling Service Technician

Job Description

Job Description

Job Title: Machine Milling Service Technician

Status: Full-time

Type: Permanent position

Education: Degree preferred but not required

Experience: 2+ Years

Salary: $30,000-90,000

Benefits Offered by Fidia Co.:

Fidia Co. offers its employees a wide array of benefits, included but not limited to the following:

• Ten paid holidays each year**

• Vacation and personal days accrued**

• Health insurance**

• Dental insurance**

• Vision insurance**

• Short-term disability to qualified individuals**

• Life insurance**

• 401(K) retirement plan**

**All benefits available on the first of the month after 30 days of employment.

Performance Reviews:

All Fidia Co. employees are eligible to receive annual performance reviews.

Company Overview

Fidia Co. (USA) is the American subsidiary of Fidia S.p.A. (Italy) , a global leader in designing, manufacturing, and servicing high-speed CNC milling machines, advanced milling heads, and proprietary numerical controls/software. From its U.S. base in Madison Heights, Michigan, Fidia Co. provides direct service and support to customers in key industries such as aerospace, automotive, energy, and mold & die.

The company emphasizes innovation, precision, and strong customer partnerships — delivering not only advanced machines, but also long-term service and technical expertise.

Position Summary

As a Machine Milling Service Technician at Fidia Co. (USA), you will be responsible for the installation, commissioning, troubleshooting, repair, and preventive maintenance of Fidia’s milling machines, milling heads, controls, and software at customer facilities across the United States. This is a field-based role requiring extensive travel, combining mechanical, electrical, and CNC/software skills to keep customers’ machines running at peak performance.

Key Responsibilities

• Install, commission, and calibrate Fidia high-speed milling machines, gantry/5-axis systems, and CNC controls at customer sites.
• Diagnose and repair mechanical, electrical, and software faults in milling machines, axes, spindles, and control systems.
• Perform preventative maintenance, precision alignment, and geometric accuracy checks to minimize downtime.
• Conduct control software upgrades, parameter tuning, and system integrations (anti-collision modules, adaptive machining, etc.).
• Train customer operators and maintenance staff on safe and efficient machine use.
• Maintain service records, prepare technical reports, and communicate findings to both the customer and Fidia Co. technical teams.
• Support spare parts identification and replacement in coordination with the U.S. parts department.
• Adhere to safety standards and represent Fidia Co. professionally while on-site.
• Travel frequently throughout the U.S. (with occasional international training or support trips if required).

Qualifications & Skills

Required:

• 3–5+ years’ experience servicing CNC machine tools (milling machines strongly preferred).
• Strong mechanical and electrical troubleshooting skills.
• Ability to interpret technical manuals, schematics, and wiring diagrams.
• Familiarity with CNC controls, servo drives, PLCs, and industrial electronics.
• Proficiency with PC-based diagnostic tools and software updates.
• Excellent problem-solving and communication skills.
• Willingness to travel extensively (70%+), with valid U.S. driver’s license.
• Ability to work independently in field environments.

Preferred:

• Experience with Fidia machines, controls, or comparable European/Japanese CNC systems.
• Background in aerospace, automotive, or mold & die machining environments.
• Associate’s degree or higher in mechatronics, mechanical engineering, or related technical field.
• Bilingual (English/Italian or English/Spanish) helpful but not required.

Working Conditions

• Field service role with frequent travel to customer sites across the U.S.
• Occasional weekend or after-hours work may be required for urgent service needs.
• Industrial environment; must comply with all safety/PPE requirements.

Compensation & Benefits

• Competitive base salary (depending on experience) plus overtime.
• Company travel reimbursement (per diem, mileage, lodging, flights).
• Medical, dental, vision insurance, and retirement plan.
• Paid time off and holidays.
• Ongoing technical training and career growth opportunities.

How to Apply

To apply for this position, all applicants must submit their resume to [email protected] for formal review.

Company Description

Fidia S.p.A., founded in 1974, develops, manufactures and sells Numerical Controls, Drives, and Milling Machines for molds and dies, and aerospace applications. Based in Turin, with three manufacturing plants in Italy, two Joint Venture locations in China, and seven Subsidiaries overseas, the Fidia Group employs about 340 people and reached almost $68 million in sales in 2015.

Fidia S.p.A. is, since its creation, among the leaders in the field of Numerical Controls for the milling of complex surfaces. The high-speed milling machines product line was launched in the early nineties and rapidly gained a strong position in the mold and dies sector.

Technological know-how, constant innovation, product quality, highly skilled human resources, an international business presence, and operation in a sector with a high growth potential: these are the critical factors behind Fidia's success.

Fidia Co. was set up by Fidia S.p.A to sell and provide technical support for all the Fidia Group products in the U.S.A. and Canada.

At Fidia Co., we pledge to provide distinctive quality and high-level customer service as we strive to gain the respect and trust of our customers, suppliers, and partner vendors. We are committed to quality and unparalleled customer service in all aspects of our business. As part of the team, we hope future employees will discover that the pursuit of excellence is a rewarding aspect of a career here.

Company Description

Fidia S.p.A., founded in 1974, develops, manufactures and sells Numerical Controls, Drives, and Milling Machines for molds and dies, and aerospace applications. Based in Turin, with three manufacturing plants in Italy, two Joint Venture locations in China, and seven Subsidiaries overseas, the Fidia Group employs about 340 people and reached almost $68 million in sales in 2015.\r\n\r\nFidia S.p.A. is, since its creation, among the leaders in the field of Numerical Controls for the milling of complex surfaces. The high-speed milling machines product line was launched in the early nineties and rapidly gained a strong position in the mold and dies sector.\r\n\r\nTechnological know-how, constant innovation, product quality, highly skilled human resources, an international business presence, and operation in a sector with a high growth potential: these are the critical factors behind Fidia's success.\r\n\r\nFidia Co. was set up by Fidia S.p.A to sell and provide technical support for all the Fidia Group products in the U.S.A. and Canada. \r\n\r\nAt Fidia Co., we pledge to provide distinctive quality and high-level customer service as we strive to gain the respect and trust of our customers, suppliers, and partner vendors. We are committed to quality and unparalleled customer service in all aspects of our business. As part of the team, we hope future employees will discover that the pursuit of excellence is a rewarding aspect of a career here.