Call Transfer Rep

MortgageUSA
Troy, MI

Job Description

Job Description

Overview
We are seeking people that are ready to change their own futures and the futures of our clients.

We are looking for highly motivated individuals who have strong customer service skills. We are ready to teach, if you are ready to learn.

We grow together.

Both the owners and direct sales leaders have years of experience in the industry at the largest lenders in the country. We knew what needed to be changed and we're doing it.

No experience in the field is necessary, we are willing to guide the right people.

Responsibilities

- Build rapport and foster strong relationships with existing/potential clients to not just meet but exceed their expectations.
- Dig deep with the clients to find out their goals.
- Utilize the tools provided to you effectively and efficiently.
- Providing top tier client service. This means answering their questions and needs efficiently and timely.

- Be willing to learn and be coachable. If you have not passed SAFE, we are willing to teach the right individuals and help you become a licensed MLO. We provide all of the training, classes, and schedule your test for you.

- COMMISSION BASED

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Culture:

- We want to see everyone grow. Financially, and personally. This career is life changing. You get out what you put into it, and we are here to help you.

- Our leadership team focuses on teaching, inspiring, and mentorship.

- MUSA's - sayings that we live by

- Unlimited capacity for growth and promotions.

- Open communication and transparency are pivotal to a successful and healthy work culture.

- Diversity and inclusion.

Posted 2025-08-31

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