(Full-Time) Park Operations Supervisor
Job Description
Job Description
BARGAINING UNIT / LEVEL: Supervisory Bargaining Unit - Level 08X
SALARY RANGE : $81,516 - $ 90,020 annually DOQ
- Assist Park Operations Manager with operation of recreational facilities which may include, but are not limited to, tolling, beach, marinas, concessions, golf starter building, tot lots/playgrounds, tennis courts, boat rentals, shuffleboard courts, swimming pools/water parks, cross-country skiing and ice rink, etc.
- Assist in developing and implementing special events and event planning activities.
- Supervise procurement, inventory, receipt and accounting of equipment and supplies.
- Supervise and coordinate tolling and other activities of the operations department.
- Prepare and check operations reports.
- Oversee data collection (zip codes) at facilities.
- Hire provision and seasonal employees.
- Supervises provisional and seasonal employees engaged in park operations to include scheduling, training, assigning duties, performance appraisals and discipline.
- Develop and implement orientation program for seasonal and part-time employees.
- Participate in the preparation and administration of the park budget. Responsible for monitoring operational expenditures in compliance with budget constraints.
- Maintain records of attendance and monies received.
- Responsible for the preparation of recreational facilities for the operating season.
- Assure park facilities have supplies, change, etc. for daily operation.
- Account for the collection of fees, balance transactions and consolidate funds for deposit.
- Design and implement revenue controls such as cash register receipts, rental tickets, etc. to assure compliance with HCMA policy and to prevent or detect fraud.
- Responsible for production of revenue reports on computer.
- May respond to inquiries from the public to include answering the phone, preparing written correspondence, presentations to visitors and civic organizations to inform the public of park regulations and available recreational facilities.
- May respond to patron complaints and concerns.
- May serve on various committees (Safety Committee, Strategic Planning Committee, etc.).
- May provide back-up and support for Park Operations Manager and other Park Operations Supervisors within assigned Park District.
- Associate degree in related field, Bachelor’s preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position.
- Two years of supervisory or five years of experience in park and recreation operations.
- Experience in event planning preferred.
- Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics.
- Knowledge of applicable federal and state laws governing employment and business operations.
- Knowledge of administrative and clerical procedures, filing and record management systems, computer applications such as word processing, data base programs and spreadsheets, and other office procedures.
- Knowledge of and/or ability to gain working knowledge of RecTrac, WebTrac and New World programs.
- Ability to work under stressful conditions and varied hours depending upon park demands.
- Ability to use mathematics to solve problems, account for cash, design and produce financial and other reports.
- Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands.
- Ability to establish effective working relationship with subordinates, co-workers, supervisors, and park visitors.
- Ability to execute fair and objective performance evaluations and create a productive work environment.
- Ability to prepare, analyze and maintain applicable records and reports.
- Possession of an Aquatic Facility Operator certification or ability to attain within 1 year of employment.
- Possession of a ServSafe Manager certification or ability to attain within 1 year of employment.
- Possession of a valid Michigan operator's license and acceptable driving record.
- Possession of an American Red Cross Lifeguard certification preferred.
- May be assigned to work in other parks and districts as needed and if necessary.
- May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays.
- Ability to perform essential duties
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