Home Care Scheduling Coordinator

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AdvisaCare Home Health Care is currently seeking a qualified and motivated Home Care Scheduling Coordinator for our Charlevoix MI office location. This is an excellent opportunity for someone looking to grow and advance in their career within the home health industry. The ideal candidate will possess strong leadership skills, a passion for delivering quality care, and the ability to foster positive relationships with clients, staff, and team members.

Candidate needs to have a Home care background and have the ability to do hands on care and take on call 1 week a month

**In office only**

Benefit Package includes:

• Competitive Salary
• Health, Dental, and Vision Insurance, short term/long term disability, supplemental insurance.
• 401(k) Plan with Company Match
• Paid Time Off and Holidays
• Opportunities for Professional Development

Requirements

What you will be doing as a Scheduling Coordinator:

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship.
• Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions.
• Assist with all aspects of office administration.
• Ability to be on-call for after business hour calls and scheduling modifications.
• Willing to work in the field as needed - Must have Direct patient hands on care experience.

As a Scheduling Coordinator, you will:

• Ensure each patient is getting the unique care that they need, and we know we can deliver.
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization.
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
• Build and maintain client relationships by proving daily interaction to continually learn what their needs are and how you can exceed them.

Benefits

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