Front of House Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• Competitive pay
• Free break meal
• Flexible hours
• Scholarship opportunities
• A fun work environment where you can positively influence others
• Intentional growth and development to help you reach your professional goals

Front of House Team Member Responsibilities:

Chick-fil-A Front of House (FOH) Team Members should be friendly, enthusiastic, and have a strong work ethic. They should be able to multitask quickly and accurately while ensuring that guests are served with genuine hospitality.

• Welcome and greet customers in a friendly and enthusiastic manner
• Take customer orders at the front counter or drive-thru
• Prepare customer orders, including making drinks and milkshakes
• Deliver orders within the restaurant and to curbside parking
• Keep the counter, dining room, and other service areas clean
• Maintain food safety standards and observe health and sanitation guidelines
• Ensure guests are served with genuine hospitality and leave with a smile
• Communicate effectively with guests and other Team Members
• Adhere to all Chick-fil-A rules, policies, and dress code
• Complete any additional tasks assigned by leadership

Qualifications and Requirements:

• Must be at least 16 years of age
• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Strong interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 pounds
• Have the ability to stand for long periods of time
• Must be able to pass a background check

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.