Quality Manager

Job Description

Job Description

Job Summary:

The Quality Manager is responsible for ensuring that all products meet consistent standards of quality to satisfy customer expectations. This role involves supervising quality control processes throughout the manufacturing and packaging lifecycle, from raw material inspection to final output. The Quality Manager leads a team in identifying and reducing defects, improving production processes, and minimizing waste. Additionally, this role involves developing training, setting quality benchmarks, and collaborating with cross-functional teams to implement best practices.

Job Responsibilities:

• Develop and implement quality control processes aligned with customer requirements and industry standards.
• Create and review product and process specifications to ensure compliance with regulatory and company standards.
• Establish and monitor quality requirements for raw materials and coordinate with suppliers to ensure compliance.
• Ensure compliance with health, safety, and legal standards across quality operations.
• Lead and mentor a team of inspectors, technicians, and quality control staff; provide performance feedback and training.
• Oversee product development stages and investigate deviations from quality standards.
• Conduct inspections on finished products to verify conformity with specifications.
• Approve or reject products based on inspection results and established criteria.
• Maintain detailed quality documentation and perform statistical analysis to monitor trends and process improvements.
• Gather and analyze customer feedback to evaluate satisfaction and improve product quality.
• Present detailed quality reports and improvement plans to senior leadership.
• Continuously seek opportunities to enhance quality processes and reduce production errors and material waste.
• Perform other duties as assigned.

Job Qualifications

• Bachelor's degree in Quality Engineering, Manufacturing Engineering, or a related field.
• Professional certifications (e.g., Six Sigma, ISO 9001, ASQ Certified Quality Engineer) are preferred.
• Proven managerial experience in a manufacturing or production environment.
• Minimum 10 years of quality engineering or quality assurance experience.
• Strong attention to detail and a results-driven mindset.
• Excellent organizational, leadership, and communication skills.
• Proficient in Microsoft Office Suite and quality management systems.
• Solid understanding of quality control methodologies, statistical analysis, and relevant industry regulations.
• Ability to work in a fast-paced production environment.