Ladies Locker Room and Lounge Manager

Western Golf and Country Club is seeking a personable, high energy leader to take command of the newly renovated Ladies Bar and Locker Room. This individual will have a keen ability to build teams, maintain focus on service and take ownership of this especially important amenity. Must be adaptable, friendly, professional, and engaging as a big part of this job is building a relationship with members. Job Title Locker Room Manager Brief Manage the service of members and guests in the locker rooms. Oversee Food and Beverage service. Supervise locker room staff. Oversee shoeshine services. Maintain order and cleanliness. Greet guests and assure that member satisfaction standards are consistently attained. Job Tasks (Additional Responsibilities)

· Performs duties of locker room staff as needed.

· Ensures the safety and security of all members’ and guests’ personal property.

· Issues lockers, keys, towels, etc. to members as needed.

· Maintains a list of occupied lockers; provides a billing list to the accounting office.

· Maintains an inventory of supplies and toiletries.

· Receives and greets members and guests by name.

· Inspects locker area to ensure proper appearance, maintenance, cleanliness, and safety.

· Resolves member and guest complaints.

· Assures that tasks are assigned and completed as required.

· Selects, trains, supervises, schedules, and evaluates locker-room staff.

· Manages the bar in accordance with Western Country Club standards and within Michigan State laws.

· Ensures that the shoe cleaning/shining services are carried through in a timely, attentive, and professional manner.

· Enforces established rules, regulations, and policies.

· Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.

· Assigns lockers for guests during tournaments.

· Assists in the annual planning and budgeting process; operates within budget limitations.

· Makes recommendations about capital budget requirements.

· Attends staff meetings.

· Supervises the Food and Beverage needs including inventory, service, and liquor requisition.

· Completes other appropriate assignments made by the Clubhouse Manager.

Reports to: Clubhouse Manager

Supervises: Locker Room Attendants, Shoe Room Attendants Candidate

Qualifications Candidate should have 5 years of experience in the Hospitality industry.