Administrative Specialist Intermediate

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Summary

Ambulatory Care Services (ACS) is seeking a highly motivated professional to assist in the administrative support of the ACS enterprise. The selected candidate will be an enthusiastic team-oriented individual who will share in the goal of creating the ideal experience for ACS staff as well as the Ambulatory Care Unit (ACU) triad leadership teams, ensuring optimal operational efficiency and quality. This person must be highly functional, articulate, forward thinking, and proactive.

This position will support and oversee certain operations functions within multiple business operations and clinical teams. This person is expected to be very forward-thinking, and independent in their work and decision making. This individual will work with the ACS leaders, hospital and other central departments to problem solve, analyze, develop recommendations, and transact (as needed) according to a set of Operational Subject Matter Expertise. They are expected to be able to independently create and locate resources to do their work.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Oversee and coordinate ACS business operational activities as assigned including but not limited to human resources, procurement, vendor management, systems management, and other clinical business support processes.
• Lead and support committees and meetings in partnership with director leadership.
• Lead improvement efforts and which require this individual to analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, within the scope of their responsibilities.
• Management of administrative processes as assigned, including but not limited to oversight and coordination with team members and creation and implementation of tools, policies & practices, etc.
• Serve as a high-level resource for ACS leaders and is the first point of contact for subject matter areas.
• Additional duties and projects as assigned.

Required Qualifications*

• Bachelor's Degree and considerable professional experience, including some in a supervisory capacity is normally required.
• Minimum 3-5 years of directly related experience is required in any of the following fields: human resources, procurement, vendor management, systems management and/or clinical operations support.
• Proficient in computer applications such as Word, Excel, PowerPoint and Outlook required; working knowledge of DropBox, Google Drive, Teams, Sharepoint and/or SmartSheets is a plus
• Demonstrated ability to thrive in a deadline driven environment
• Ability to effectively manage multiple assignments within a team setting as well as an independent contributor depending on the assigned tasks
• Demonstrated critical thinking and problem-solving skills
• Strong customer service, interpersonal, and communication skills
• Demonstrated ability to establish and maintain collaborative, respectful and productive work relationships with co-workers and members of the Michigan Medical community.
• Exercise discretion and confidentiality for all professional interactions and documentation handling.

Desired Qualifications*

• Knowledge of Michigan Medicine ACS Organizational Structure, policies and procedures.
• Knowledge Michigan Medicine policies and procedures.
• Knowledge of Epic and/or similar EMR applications
• Bachelor?s degree desirable but not required

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Opening ID

242638

Working Title

Administrative Specialist Intermediate

Job Title

Admin Specialist Inter Health

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Um Hospital

Department

MM - PMO

Posting Begin/End Date

12/04/2025 - 12/18/2025

Career Interest

Administration